Public sector organizations are holding back on deploying robotic and artificial intelligence technologies due in part to concerns about how their employees will react to changes those technologies will bring and how they will interact with the new technologies, according to a report today from consulting firm Deloitte.






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A new award program, that recognizes Federal agencies that turn citizens’ frowns upside down, debuts in May. The Service to the Citizens awards, founded by Martha Dorris, everybody’s favorite former govie and a lady that always makes me smile, honors Feds for service to citizens and citizen experience breakthroughs.






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The Social Security Administration (SSA) continues to modernize its information technology systems, re-awarding Northrop Grumman a 10-year Information Technology Support Services (ITSS) contract. SSA and Northrop Grumman have worked together for nearly a decade, so the global security firm is familiar with the agency’s needs and concerns.






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Pure Storage

Today, Suzette Kent will walk into the Eisenhower Executive Office Building to start her tenure as Federal CIO. After cleaning out a few cobwebs–the office has been empty for over a year–Kent will get started on advancing the Trump Administration’s IT modernization priorities.






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Cars and IT seem to be in disparate categories, but ServiceNow may have come up the IT Operations equivalent of Uber. They’re changing the model for IT operations, and simplifying complicated processes into a single platform to streamline user experience.






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Rather than focusing on technology, Compuware’s CEO Chris O’Malley believes Federal CIOs need to focus on people. A little strange coming from a tech CEO, but Chris seems to be on to something. Compuware is a reinvigorated 40-something mainframe software company based in Detroit in a tech space populated with young Californian cloud/agile upstarts–but O’Malley […] […]

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