CIO-min

With the Biden administration taking office Jan. 20, the Federal CIO Council has named acting CIOs at five of the seven agencies where the position is helmed by political appointees who are obliged to step down at the end of presidential administrations. […]

social-security-administration (1)-min

The Social Security Administration (SSA) is in the midst of an IT modernization plan that has made progress within the agency, but a new report from the Social Security Advisory Board’s (SSAB’s) Information Technology Systems Expert Panel pulls from prior efforts and outside expertise to offer suggestions on how SSA can improve its efforts.






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In a pivot to focus on IT modernization, the Social Security Administration (SSA) is embracing agile development with much success, according to a Government Accountability Office (GAO) report released August 31.  The government watchdog agency said, however, that the agency would benefit from more clarity about the role of contracting officials in the new model. 






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Cost-of-Living-Adjustments (COLAs) from Federal retirement programs, such as Social Security are based on consumer price indexes (CPI) produced by the Bureau of Labor Statistics (BLS), however, the agency hasn’t evaluated whether its data accurately reflects what certain groups pay, purchase, and shop.






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The Social Security Administration (SSA) is seeking information to establish a Customer Identity Credential and Access Management (ICAM) Solution to authenticate external users.






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CX Customer experience -min

The Government Accountability Office (GAO) made several recommendations to the Office of Management and Budget (OMB) and others to improve coordination of cybersecurity requirements among Federal agencies to protect data shared with state government agencies.






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MetTel, formerly known as the Manhattan Telecommunications Corporation, won a $253.5 million enterprise infrastructure solutions (EIS) task order with the Social Security Administration (SSA) Feb. 4 for telecommunications services.






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social-security-administration (1)-min

A FISMA audit found problems with both phishing and data exfiltration at the Social Security Administration (SSA), according to two report summaries released December 4 by the agency’s inspector general.






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