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OPM Office of Personnel Management GAO: OPM Needs Stronger IT Modernization Plan for Retirement Applications

Both the Government Accountability Office (GAO) and the Office of Personnel Management (OPM) agree that OPM is facing delays in handling retirement applications and needs to replace the paper-based process, but GAO urged OPM to come up with a more concrete IT modernization plan for the program in a report released Friday, June 14.

Recent News
  1. GAO Finds Limited Government Oversight on Airline IT Outages

    The Government Accountability Office (GAO) found that the Federal government does not collect data on airline IT outages, leading to limited insights into how IT outages impact travelers, according to a report released June 12.

  2. federal workers workforce IT workers employees millennial -min Reps. Clarke, Walberg Intro Bill to Address 5G Workforce Needs

    Reps. Yvette D. Clarke, D-N.Y., and Tim Walberg R-Mich., introduced new legislation on June 13 to “help close the workforce shortage in the telecommunications industry.” The legislators said the TOWER Infrastructure Deployment Act, H.R. 3255, “reflects the need for a highly-skilled, professional workforce equipped to deploy 5G, lightning-fast broadband networks, and new broadcast technology.”

  1. Reps. Hope for Green Light on Smart Traffic Lights Bill

    Rep. Tony Cardenas, D-Calif, introduced the Less Traffic with Smart Stop Lights Act of 2019 (HR 3261) on June 13 to establish a Department of Transportation grant program to modernize stoplights to “reduce traffic, improve safety, reduce fuel costs, and lessen air pollution.”

  2. Soldier modernization DoD Defense Department technology mobile Bipartisan Bill to Ramp up JROTC Cyber Training

    On June 13, Rep. Lizzie Fletcher, D-Texas, introduced the Junior Reserve Officers’ Training Corps (JROTC) Cyber Training Act (H.R. 3266) that would direct the Secretary of Defense to initiate a high school-level program that would increase JROTC students’ preparation for careers in computer science and cybersecurity.

  3. DoD Pentagon Military DISA’s Contracting Branch to Cut Enterprise Acquisition Services Fee

    The Defense Information Systems Agency’s (DISA’s) contracting branch – the Defense Information Technology Contracting Organization (DITCO) – will reduce its enterprise acquisition services fee starting Oct. 1.

  4. Klobuchar, Murkowski Introduce Bill to Protect Consumer Health Data Privacy

    Sens. Amy Klobuchar, D-Minn., and Lisa Murkowski, R-Alaska, introduced the Protecting Personal Health Data Act today to safeguard the privacy of consumer health data from companies that collect such data.

  1. Enterprise Cloud Coalition Launches

    Seven companies – Box, Dropbox, Okta, Slack, Twilio, Workday, and Zendesk – announced the launch of the Enterprise Cloud Coalition (ECC) on June 13.

  2. New VA Disability Compensation Claim Tool Reports Positive User Metrics

    Veterans submitted 3,000 benefits compensation claims using the Department of Veterans Affairs’ (VA’s) new Disability Compensation Claim Tool in the first month of the tool’s launch and have reported positive experiences using it, the VA announced in a June 13 news release.

  3. GAO: Agencies Should Discontinue Knowledge-Based Verification

    In light of the increasing ubiquity of data breaches, Government Accountability Office (GAO) released a report today recommending that Federal agencies should discontinue knowledge-based verification to strengthen their remote identity proofing processes and that the National Institute of Standards and Technology (NIST) should provide guidance in creating alternative identity proofing methods.

  4. VA IG Highlights Admin Weaknesses in Major VA IT Contract

    While auditing for potential violations of contracting regulations, the Inspector General (IG) for the Department of Veterans Affairs (VA) found weaknesses in the administration of the $22.3 billion Transformation Twenty-One Total Technology Next Generation (T4NG) contract.

  5. Shadow IT Concerns in Federal Cloud Adoption

    Agencies continue to move their data to the cloud, but increasing adoption of cloud applications outside of existing security programs like FedRAMP (the Federal Risk and Authorization Management Program) and the CIO’s office brings security concerns as well, a new report notes.

  6. Forrester CX Index: Brand CX Scores Overall Stagnant, Tech Remains Key to Future CX Success

    Despite organizations’ efforts to improve customer experience (CX), the 2019 Forrester CX Index indicates little to no rise in CX scores from last year across a range of industries, and that technology is the key forward in improving CX.

  7. Striking Balance in AI Implementation Benefits Workforce

    Artificial Intelligence and how it may impact employees is front-of-mind when it comes to workforce issues, but having “organizational depth” can help ease the transition of implementing AI in a rational and beneficial way.

  8. House Oversight Advances IoT Cybersecurity Bill

    The House Oversight and Reform Committee advanced the Internet of Things (IoT) Cybersecurity Improvement Act of 2019 out of Committee on June 12. The bipartisan legislation, cosponsored by Reps. Robin Kelly, D-Ill., and Will Hurd, R-Texas, would establish Federal baseline standards for all government-purchased Internet-connected devices.

  9. DoD to Streamline Cyber Acquisition With New Certification Model

    The Defense Department (DoD) Office of Under Secretary Acquisition of Sustainment is creating a new certification model to streamline DoD’s cybersecurity acquisition processes, Special Assistant to DoD’s Assistant Secretary of Defense Acquisition for Cyber Katie Arrington said at the Professional Services Council Federal Acquisition Conference today.

  10. Study: FedRAMP Increasing SaaS Authorizations, Reducing Wait Times

    The FedRAMP program has provided more authorizations to software-as-a-service (SaaS) applications and reduced the time to authorization in the last three years of the program, according to an analysis of the program.