The COVID-19 pandemic has made all levels of government radically change how they operate. From shifting their workforce to telework to delivering government services digitally, Federal, state, and local governments have had to pivot the way they work, while still delivering on their mission. […]

Veterans Affairs VA Vets

As part of the President’s Management Agenda (PMA), the Department of Veterans Affairs (VA) is tacking to major IT priorities – improving the veteran experience with VA.gov and expanding telehealth services. As part of its July update, the Department reported on how the VA is progressing towards achieving its agency priority goals.






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Steve Grewal, Federal CTO at data management platform provider Cohesity, is urging Federal agencies to take a fresh look at continuity-of-operations planning (COOP), along with further training and education for the Federal workforce as the initial wave of the COVID-19 pandemic abates enough for agencies to embark on phase-one re-opening plans.






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capitol washington dc senate house congress-min

As Congress considers remote voting and other measures to make the body work during the COVID-19 pandemic, a California-based non-profit has started the Congressional Digital Service Fellowship in order to bring additional digital expertise to the legislative branch.






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The Food and Drug Administration (FDA) released a request for information (RFI) on Feb. 3 looking to modernize its Office of Ethics and Integrity’s (OEI) ethics filing platform.






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The Government Accountability Office found in a Feb. 6 report that the Federal Emergency Management Agency (FEMA) and the Federal Communications Commission (FCC) need to work together to modernize the United States’ emergency alert capabilities.






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FITARA Awards 2019 - Congressman Gerald Connolly

Rep. Gerry Connolly, D-Va., chairman of the House Government Operations Subcommittee, said today he would consider adding compliance with the 21st Century Integrated Digital Experience Act’s (IDEA) website modernization standards to the Federal Information Technology Acquisition Reform Act scorecard produced twice a year by the House Oversight and Reform Committee.






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One year after the relaunch of the Department of Veterans Affairs (VA) official website, VA.gov, the agency praised streamlined citizen services, integration of veterans’ health data with an iOS app, and its virtual veteran services capabilities at the Veterans Digital Transformation Breakfast on Nov. 7.






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Capital, House of Representatives, Congress, Senate

FITARA, FedRAMP, and 21st Century IDEA are all shaping Federal IT modernization efforts, explained Rich Beutel and Mike Hettinger at ServiceNow’s Knowledge 2019 Conference.






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NIST
Navy seal
National Geospatial-Intelligence Agency (NGA)
Cyber workforce people

The transition from military duty to civilian life can be difficult even in the best of circumstances. The ServiceNow Veterans Program aims to ease that passage and put veterans and their spouses in the driver’s seat of careers in the IT sector.






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CX Customer experience -min

The National Cancer Institute (NCI) is creating new digital workflows to streamline processes and automate administrative functions. The goal is to create efficient, modern services that enable NCI staff to stay focused on supporting cancer research and advancing scientific knowledge to help people live longer, healthier lives.






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While some of the most impressive tech in the world flies high above our heads, the Space Telescope Science Institute (STScl), operated by NASA for the Association of Universities for Research in Astronomy, is working to bring the tech on the ground into the 21st century as well, explained Susan Reed, IT Manager at STScI, during ServiceNow’s Knowledge 2019 conference on May 7.






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