NIST
Navy seal
National Geospatial-Intelligence Agency (NGA)
Cyber workforce people

The transition from military duty to civilian life can be difficult even in the best of circumstances. The ServiceNow Veterans Program aims to ease that passage and put veterans and their spouses in the driver’s seat of careers in the IT sector.






[…]

Veterans Affairs VA Vets

The Department of Veterans Affairs (VA) is on track to achieve its agency goal under the President’s Management Agenda (PMA) of improving veteran customer experience (CX), according to a June update released by the VA.  






[…]

CX Customer experience -min
Veterans Affairs VA Vets

Veterans submitted 3,000 benefits compensation claims using the Department of Veterans Affairs’ (VA’s) new Disability Compensation Claim Tool in the first month of the tool’s launch and have reported positive experiences using it, the VA announced in a June 13 news release.






[…]

The National Cancer Institute (NCI) is creating new digital workflows to streamline processes and automate administrative functions. The goal is to create efficient, modern services that enable NCI staff to stay focused on supporting cancer research and advancing scientific knowledge to help people live longer, healthier lives.






[…]

While some of the most impressive tech in the world flies high above our heads, the Space Telescope Science Institute (STScl), operated by NASA for the Association of Universities for Research in Astronomy, is working to bring the tech on the ground into the 21st century as well, explained Susan Reed, IT Manager at STScI, during ServiceNow’s Knowledge 2019 conference on May 7.






[…]

Machine learning AI modernization
NIST

The National Institute of Standards and Technology (NIST), which undertakes a big chunk of the Federal civilian government’s pure science and research and promotes standards to drive U.S. innovation, has created a unified employee dashboard that gives their data-driven users the ability to see and obtain exactly what they need while driving a unified view for the NIST leadership team.






[…]

General Services Administration GSA

In an effort to improve customer experience (CX) in government, the General Services Administration (GSA) will hold a nationwide, day-long hackathon to gather industry insight about GSA applications.






[…]

USPS Postal Service

Imagine that you’re in charge of an organization with nationwide reach, one that regularly visits the front doorstep of every street address in America, and one that pledges delivery of service under any kind of condition including snow, rain, heat, and “gloom of night.” Today, keeping that promise requires maintaining the highest levels of visibility into IT issues to keep network functions online and manage advanced data analytics.






[…]

1 2 3 4

Categories