Emerging tech

Over the past 20 years, government agencies have worked to shift from paper-based to digital operations. Early efforts, too often, went halfway. Agencies digitized the front end, but back-end operations largely remained the same. And on the front end, a digital customer experience was not as robust as it was in person. For example, early-stage digital government offered citizens access to forms online, which was convenient. But if someone had a question, there was no mechanism for in-person follow-up or an immediate response. […]

Federal cyber leaders are working to keep mission-critical data secure and available to employees working from home, in the office, and in the field at the tactical edge. Despite progress and intense focus, a boom in cybersecurity breaches is commanding national attention and highlighting the need for IT and security modernization throughout the Federal government. […]

security
Federal Cloud Flag

IT leaders across the Federal government are reviewing lessons learned from the past few months. Most acknowledge that agencies have significantly accelerated modernization efforts as part of their work to effectively support (and secure) mass telework environments. […]

Cloud is more important now than ever to provide the necessary flexibility, security, and scalability to support the growing remote workforce. While government agencies have made significant progress in adopting cloud – through OMB’s Cloud First and Cloud Smart policies – there is still more to be done. […]

Artificial intelligence (AI) is ripe to revolutionize the workforce and the process of human-machine teaming, but funding, organizational application, and experimentation must accelerate in order for it to become a reality, posited Steve Harris, senior vice president and general manager of Dell Technologies Federal. […]

Dell announced on Feb. 18 an agreement to sell security services provider RSA to an investor group including Symphony Technology Group for $2.075 billion in cash, subject to adjustments. […]

Dell said on Nov. 28 that it “detected and disrupted” unauthorized activity on its network on Nov. 9 that aimed to steal Dell.com customer information including names, email addresses, and hashed passwords, but not credit card or other sensitive data. Dell said “it is possible” that some data was stolen, but that “our investigations found no conclusive evidence that any was extracted.” Dell said its security measures in place–including hashing of customer passwords and a mandatory Dell.com password reset–are in place to limit the impact of any potential data disclosure. The company also said it has hired an digital forensics firm to conduct an independent investigate, and also has “engage law enforcement.” […]

Yesterday two academics proposed creating an international organization modeled after the International Committee of the Red Cross (ICRC), that would “provide assistance and relief to vulnerable citizens and enterprises affected by serious cyberattacks.” […]

Cybersecurity cyber

MeriTalk caught up with Cameron Chehreh, Federal chief technology officer, Dell, in anticipation of this year’s Dell EMC World 2016, Oct. 18-20 in Austin, Texas. We spoke with Chehreh about Federal IT modernization efforts and what’s driving agencies toward a more digital government. […]

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