The Social Security Advisory Board (SSAB), an independent agency tasked with advising the President, Congress, and the Social Security Administration (SSA), announced the creation of an expert panel of experienced leaders in the Federal IT community to review SSA’s IT modernization efforts. […]
Federal government officials and IT industry partners were recognized for outstanding efforts in progressing and improving Federal digital services at the Service to the Citizen Awards event today.[…]
The formula isn’t complicated, but the solution has eluded Federal employees for so long. How do you get citizens to appreciate government?
A new award program, that recognizes Federal agencies that turn citizens’ frowns upside down, debuts in May. The Service to the Citizens awards, founded by Martha Dorris, everybody’s favorite former govie and a lady that always makes me smile, honors Feds for service to citizens and citizen experience breakthroughs.[…]