The Department of Veterans Affairs (VA) is seeking robotics process automation (RPA) to reduce its electronic health record (EHR) backlog, reduce manual tasks, and increase the traceability of VA’s program. […]

At Hanscom Air Force Base in Massachusetts, it has been the job of two people to check visitors into the base, and manually enter their information into a system for a background check. Those days are numbered because of a robotics process automation program, according to the base’s director of communication and information.