The Department of Education is redesigning and modernizing its current website to provide a seamless digital experience for the American public, according to a department blog post.

The Department of Education started its new website planning in the fall of 2019, creating internal innovation teams, gathering external input, conducting user research, and consulting with experts. The department says its current web analytics show the need for a website revamp to improve user experience and communicate with the American public “in the best way possible.”

“One of the biggest problems: it’s been awhile since we’ve cleaned up our content.  For nearly 20 years our website has been accumulating content without regular consideration of whether things are still relevant, up-to-date or useful,” the May 17 blog post says.

“Now we’re ready to change that,” the post continues. “Beginning today, ED will begin to implement new content lifecycle management standards; the new rules for how we maintain content on the web. These new standards are rooted in research and borrowed heavily from industry best practices. Over the next couple of months we will begin to remove content from ED.gov that does not meet these new standards.”

By focusing its web content on useful and up-to-date information, the Education Department hopes customers won’t waste timing looking through outdated content and will have an overall better experience on ED.gov.

The department said “there is still a lot of work to be done” for its new website, but the cleanup activities starting this week are “simply the first major milestone on this path toward the goal of rebuilding ED.gov.”

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Grace Dille
Grace Dille
Grace Dille is a MeriTalk Staff Reporter covering the intersection of government and technology.
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