Census Bureau Move to Cloud Eliminates Downtime

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As the final weeks of the nation’s first census conducted primarily online conclude, a Census Bureau official said the website of the 2020 decennial survey has experienced no downtime during peak operations as a result of a move to the cloud.

“We did not have any downtime, and continue to not have any downtime, during our peak operations here for Census,” said Zack Schwartz, deputy division chief, in the communications directorate at the Census Bureau, during an August 20 online event hosted by GovExec.

Schwartz said the results have come due to a move to the cloud and learning from the experiences of other government programs.

“We knew that we needed to have a cloud solution that was scalable and could actually meet the user experience needs,” Schwartz said. “We learned from many other government programs that had large scale IT implementations like this.”

The bureau’s own experience with census.gov aided the work on the survey’s website too, Schwartz said. “Being able to reuse technology that we were familiar with helped us execute the work that needed to happen in a very short period of time,” he said.

Dwight Weingarten
About Dwight Weingarten
Dwight Weingarten is a MeriTalk Staff Reporter covering the intersection of government and technology.

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