| 7:30 - 8:30 a.m. |
Registration and Breakfast |
| 8:30 - 8:45 a.m. |
Welcome and Introduction
Doug Bourgeois
Director, National Business Center, Department of the Interior
Doug Bourgeois
Douglas J. Bourgeois became the Director of the National Business Center (NBC) in the Department of the Interior on October, 1, 2004. Through more than 1,800 employees and contractors at about 20 geographic locations, the NBC provides services to government agencies in the areas of Human Resources Management, Financial Management, Information Technology, Training, Contract Management, Aviation Services, Appraisal Services, Facilities Management, and other business areas. His vision for the NBC is to be a world-class center of business excellence, service delivery, and accountability. Toward this end, Mr. Bourgeois has focused his attention on building upon the tradition of outstanding customer service and establishing the NBC as an operational center of excellence that delivers high-quality services that meet the needs of NBC customers in an efficient and cost-conscious manner. During his tenure as Director, the NBC has been competitively selected to be a shared services center and government-wide provider of Payroll, Human Resources, Financial Management, and Information Technology services. Through his commitment to service excellence, the NBC has earned some notable achievements including: ISO 9001 Certification, the Interagency Committee for Aviation Policy’s Aviation Gold Standard Award, and the Government Information Technology Executive Council’s Technology Architecture Award.
Prior to joining Interior, Mr. Bourgeois served as the Chief Information Officer at the United States Patent and Trademark Office (USPTO) from May of 2001 until September of 2004. In this role, he served as the principal advisor to the Commissioner of the USPTO and Under Secretary of Commerce for Intellectual Property on the application of information technology to support and improve USPTO business processes. He directed the development, implementation, maintenance, enhancement, and operation of USPTO's automated information systems and the development of supporting strategic and operational information technology plans.
During his tenure at the USPTO, Mr. Bourgeois led the successful migration of the Office to electronic government operations. Some notable accomplishments include the migration of the Patent examination process to an online environment, providing Internet access for the public to published Patent applications under review, eliminating 25 million paper copies of granted Patents due to electronic availability, technology support of an award winning work at home program for Trademarks, and a Trademarks electronic filing rate that consistently exceeds 95%.
Through his customer and business focused leadership, the USPTO information systems were honored with several awards including the Government Solutions Center Pioneer Award for the Patents Image File Wrapper system, the Interagency Resources Management Conference (IRMCO) Team Award in collaboration with the US Postal Service for an electronic bulk mail distribution system, and the Computer World Laureate Award for an enabling electronic government infrastructure.
Prior to joining the USPTO, Mr. Bourgeois was the Managing Director of Customer Service Technology for Federal Express Corporation, where he worked from 1994 to 2001. In this position, Mr. Bourgeois was responsible for the 1-800-GoFedEx telephone network including all automated network applications allowing customers to ship, track, determine a rate quote, and identify the closest drop off location via the telephone on a 24/7/365 basis. Mr. Bourgeois was also responsible for the systems used by FedEx employees world-wide to provide customer support services.
Mr. Bourgeois earned a B.S. degree in Aeronautical Engineering from Cal Poly University in San Luis Obispo, California and an M.B.A. in Finance from Tulane University in New Orleans, Louisiana.
Chris C. Kemp
Chief Information Officer, NASA Ames Research Center
Chris C. Kemp
Chris C. Kemp is an entrepreneurial executive with a passion for early stage high tech businesses. Chris has experience in all aspects of business management, sales, marketing, financial management...and knows how to execute. Chris has direct experience with business development, product marketing and management, software engineering, fundraising from angels and VCs, and strategic planning. Chris is currently the Chief Information Officer at NASA Ames Research Center in Mountain View, California. Prior to joining NASA, Chris helped create a number of cool businesses including Classmates.com, Escapia, and Netran. Chris is also a founder of the upcoming travel site Vacatio.
Stephen W.T. O'Keeffe
Founder, MeriTalk
Stephen W.T. O'Keeffe
Stephen W. T. O’Keeffe is a founding partner for MeriTalk (www.meritalk.com). Recognizing that IT is enabling significant changes in our government and that the implications for average Americans are profound, O’Keeffe spearheaded the development of MeriTalk. An online community at the crossroads of information technology (IT) and public policy, MeriTalk is focused on facilitating collaboration and information exchange. Designed to mix new faces, new voices, and fresh perspectives from government IT, workforce, and policy leaders, MeriTalk is the voice of tomorrow’s government, today. A veteran of the public-sector community, O’Keeffe brings practical expertise as well as innovative insight to the MeriTalk initiative.
Joining O’Keeffe, the Federal Employee Defense Services; Federal Managers Association; National Treasury Employees Union, the largest Federal workforce union; GovLoop; New Ideas for Government; United Service Organizations; and WTOP/WFED radio, serve as founding partners for MeriTalk.
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| 8:45 - 9:45 a.m. |
Morning Keynote
David Zanca
Senior Vice President, IT, Customer Access Services and Technology, FedEx Services
David Zanca
David Zanca is responsible for bringing market leadership across the customer-facing domains of FedEx, the systems that support its world class customer service function, customer shipping solutions,
FedEx Office digital-to-print solutions, and the award-winning fedex.com. A primary focus for David is the extension of a ‘Connectedness’ strategy that embeds FedEx services into mobile devices and applications that customers use every day. Under his leadership, Customer Access Services & Technology developed the FedEx iPhone application, the MyFedEx Web site, application plug-ins, and a suite of Web Services. David reports to Rob Carter, FedEx Executive Vice President and CIO.
Prior to his current role, David was Senior Vice President of Information Technology with FedEx Freight where he led its IT strategy, operations, applications and infrastructure. Before that, David was Vice President of FedEx Customer Systems, leading the design and development of customer automation solutions, fedex.com and Sales & Pricing systems. In 2001, David was named the first FedEx Chief Information Security Officer.
David received the CIO Magazine One’s to Watch Award in 2009. He was selected as one of Computerworld’s 2008 Premier 100 IT Leaders. He has spoken to major technology conferences on digital connectedness, application development trends and the strategic business value of Information Technology. He has been honored with a FedEx Five Star Award and named to numerous Who’s Who editions.
Before joining FedEx, David worked with Andersen Consulting for 12 years. He holds an MBA from Emory University and a bachelor’s degree from Duke University. He holds professional certifications including Certified Public Accountant, General Information Assurance-Information Security Officer, Certified Data Processing Professional, and Certified Production and Inventory Control specialist.
Married for over 25 years, David is the father of two children. His interests begin with family activities and also include college basketball, golf, running, and reading non-fiction.
Connectivity through Collaborative Innovation
Connectivity through Collaborative Innovation
Interconnected global networks are one of the most powerful forces in today’s world. With physical and digital networks that connect over 220 countries around the world, FedEx understands the essential need for creating interconnected networks and critical partnerships between people, processes and technology. David Zanca, Senior Vice President of IT for FedEx Services, will discuss the culture that fosters partnerships and leads to leading-edge thinking and innovation. Specific FedEx innovation projects and their underlying technologies will be examined.
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| 9:45 - 10:15 a.m. |
Networking Break |
10:15 - 11:30 a.m.
Break Out Period 1 |
Cloud Now
Early cloud models are appearing on the government IT horizon. As agencies embrace the opportunities and struggle with the choices, what are today's priorities – across architecture, security, service levels, and governance? What tools are available? What lessons have we learned about how to get it right?
Panelists: David Egts, Principal Architect, Red Hat [Moderator]
Doug Bourgeois, Director, National Business Center, Department of the Interior
Casey Coleman, Chief Information Officer, General Services Administration
Lt Col Robert Spalding, 509 Bomb Wing Chief of Safety, Center for Strategy and Technology, Air War College, U.S. Air Force
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Health Outlook
The national agenda is dominated by efforts to overhaul America's healthcare system to deliver more cost-effective, patient-centered approaches. Given combined goals to improve healthcare quality and reduce costs, what new policies and IT modernization are called for? What’s the prescription for the cure?
Panelists: Amy King, Vice President, Health Information Technology Programs, Northrop Grumman Corporation [Moderator]
Alan Balutis, Distinguished Fellow and Director, North American Public Sector Consulting, Cisco
Gary Christoph, Health and Human Services Client Executive, Northrop Grumman Corporation
Peter L. Elkin, M.D., Professor of Medicine; Vice Chairman, Department of Internal Medicine; Director, Center for Biomedical Informatics; Vice President, Mount Sinai Medical Center, Mount Sinai School of Medicine
Neil Silva, M.D., Attending Physician, University of Virginia Student Health
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Security Storm
Government IT security is constantly in the headlines – if it’s not foreign nationals hacking networks, it's FISMA compliance failure. The Administration has called for a new approach, but leadership and actionable plans are murky at best. And what ever happened to all that comprehensive cyber security initiative funding? How can the government chart a resilient and durable path through the security storm?
Panelists: Bill Blum, Director, Federal Civilian, Citrix Systems, Incorporated [Moderator]
Devon Bryan, Deputy Associate Chief Information Officer for Cyber Security, Internal Revenue Service, Department of the Treasury
Charles McGann, Manager, Corporate Information Security Office, U.S. Postal Service
Riley Repko, Senior Adviser, Cyber Operations and Transformation, Deputy Chief of Staff for Operations, Plans, and Requirements, U.S. Air Force
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| 11:30 - 11:45 a.m. |
Networking Break |
| 11:45 - 12:30 p.m. |
Luncheon Service and Networking |
| 12:30 - 1:30 p.m. |
Luncheon Keynote
Raymond Kurzweil
Inventor, Entrepreneur, Author, and Futurist
Raymond Kurzweil
Ray Kurzweil is an inventor, entrepreneur, author, and futurist. Called “the restless genius” by The Wall Street Journal and “the ultimate thinking machine” by Forbes, Kurzweil’s ideas on the future have been touted by his many fans, ranging from Bill Gates to Bill Clinton. Inc. Magazine ranked him number eight among entrepreneurs in the United States, calling him the “rightful heir to Thomas Edison,” and PBS included him as one of 16 “revolutionaries who made America.” MIT’s Marvin Minsky has said, “with his brilliant descriptions of the coming connections of computers and immortality, Kurzweil clearly takes his place as a leading futurist of our time.”
As one of the leading inventors of our time, Kurzweil was the principal developer of the first CCD flat-bed scanner, the first omni-font optical character recognition, the first print-to-speech reading machine for the blind, the first text-to-speech synthesizer, the first music synthesizer capable of recreating the grand piano and other orchestral instruments, and the first commercially marketed large-vocabulary speech recognition.
Kurzweil is the recipient of the $500,000 MIT-Lemelson Prize, the world's largest for innovation. He has received honors from three US presidents, including Bill Clinton; when in 1999, he received the National Medal of Technology, the nation's highest honor in technology. In addition, Kurzweil was inducted into the National Inventor's Hall of Fame, established by the US Patent Office and has received nineteen honorary doctorates.
Kurzweil has written five books, four of which have been national bestsellers. The Age of Spiritual Machines has been translated into nine languages and was the #1 best-selling book on Amazon.com in science. His latest book, The Singularity is Near, was a New York Times bestseller, and has been the #1 best-selling book on Amazon.com in both science and philosophy and has been made into a feature documentary released in late 2008.
Kurzweil is co-founder and chancellor of Singularity University. Launched with the support of NASA, Google and a broad range of technology thought leaders and entrepreneurs, Singularity University aims at preparing the next generation of leaders to address "humanity's grand challenges."
The Democratization of Innovation in an Era of Accelerating Technologies
The Democratization of Innovation in an Era of
Accelerating Technologies
The democratization of innovation is a turbulent process. Rapid creation and violent destruction. Many winners and many losers, both big and small. Are there patterns of success in the chaos? Ray Kurzweil definitely thinks so. He has been on the bleeding edge of innovation for decades and his track record is something to admire. Ray was the principal developer of the first CCD flat-bed scanner, the first omni-font optical character recognition, the first print-to-speech reading machine for the blind, the first text-to-speech synthesizer, the first music synthesizer capable of recreating the grand piano and other orchestral instruments, and the first commercially-marketed, large-vocabulary speech recognition. Ray is an ardent student of technology trends and had developed mathematical models of how technology in different areas evolves. These models show that the pace of innovation itself is doubling every decade. As information technology achieves each new level of price-performance and capacity, new applications become feasible and existing business models lose their viability. The rate of change is now so rapid that even three- to five-year business plans need to consider that every level of an industry will undergo major changes during that period. Ray will talk about the democratization of innovation in an era of accelerating technologies and how this will impact business, the economy, and society.
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| 1:30 - 1:45 p.m. |
Networking and Dessert in Exhibit Hall |
1:45 - 2:55 p.m.
Break Out Period 2 |
Virtual Horizons
As agencies look for quick paybacks jumping into the cloud applications, what longer-term opportunities emerge after the enthusiastic first plunge into hosted-computing environments? What are innovative and achievable goals for cloud implementations in three to five years? And, dare we ask the question, what comes after cloud?
Panelists: Shawn Sami, Senior Enterprise Architect, HP Federal [Moderator]
Michael Donovan, Chief Technologist, Strategic Capabilities, U.S. Public Sector, HP Enterprise Services
Chris C. Kemp, Chief Information Officer, NASA Ames Research Center
Peter Mell, Computer Scientist, National Institute of Standards and Technology, Department of Commerce
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Edge Warriors
Computing is no longer restricted to the brick and mortar office fortress – quite the opposite. Computing is increasingly moving to the edge from wireless, mobile devices – by customers in the Starbucks line in Seattle to the forward-deployed troops in Afghanistan. While these new models unlock unprecedented opportunities for productivity and IT consolidation, they also pose new and increasingly complex security challenges. How are agency infrastructures adapting to deal with opportunities and conflicts at the edge?
Panelists: Andy Blumenthal, Chief Technology Officer, Bureau of Alcohol, Tobacco, Firearms, and Explosives, Department of Justice [Moderator]
James Gosler, Fellow, Sandia National Laboratories
Bobbie Stempfley, Chief Information Officer, Defense Information Systems Agency, Department of Defense
Pete Tseronis, Senior Advisor to the Chief Information Officer, Department of Energy
Jon Wall, Security, Information Assurance, and Identity Management Architect, Microsoft
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Web 10.0
So, Web 2.0 is transforming the way Americans communicate – but given security concerns and cultural resistance, government organizations have struggled to join the collaboration whirlwind. What's the likely future of Web-enabled communications for business purposes? All agree that consumers welcome video, but how does it play for government service delivery? What are the leading minds in government and industry thinking about the road ahead?
Panelists: Dan Israel, Product Marketing Manager, Google Enterprise, Government [Moderator]
LTC Nate Allen, Ph.D., U.S. Army
Alan Cohn, Deputy Assistant Secretary for Policy and Strategic Plans, Department of Homeland Security
Tom Soderstrom, Chief Technology Officer for Information Technology, NASA Jet Propulsion Laboratory
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| 2:55 - 3:05 p.m. |
Transition Break |
3:05 - 4:15 p.m.
Break Out Period 3 |
Green Government
The White House has spoken; it’s time for the Federal Government to set an example by reducing its collective carbon footprint. From data center consolidation, to telework, to smart publishing, IT has a huge role to play. What are the critical opportunities, challenges, and priority investments? How will Uncle Sam look in green?
Panelists: Brian Henderson, Federal Consulting Director, Lexmark Government Solutions [Moderator]
Juan Lopez, Senior Program Analyst, Office of the Federal Environmental Executive
John Simpson, Sustainable Design Engineer, Office of Federal High-Performance Green Buildings, General Services Administration
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Cyber Nirvana
Yes, today's cyberspace is dominated by ceaseless hand-to-hand combat with malicious code, hackers, and intrusions by insiders and foreign states alike. Given the realities and the dynamic nature of evolving cyber security threats, what strategic investments do we need to make to reduce our vulnerability and prepare for the next wave of assault? What is the new cyber-security think that will deliver game-changing results in the coming years?
Panelists: Jerry Davis, Chief Information Security Officer, NASA [Moderator]
Patrick Howard, Chief Information Security Officer, Nuclear Regulatory Commission
Ron Ross, Senior Computer Scientist and Information Security Researcher, National Institute of Standards and Technology, Department of Commerce
Fran Trentley, Director of Support and Services, Akamai Public Sector
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Citizen Centricity
How do we rearchitect government to focus on the customer – John Q. Public? What steps are being taken to focus on the "Citizen Experience?" What initiatives are underway to integrate multiple channels to ensure consistent, accurate, and timely information and services delivery? To win, government needs to understand the cultural, language, and service preferences of its constituents, and look for collaboration opportunities that place the citizen at the center of the dialogue.
Panelists: Rob Pinkerton, Director, Public and Financial Services, Adobe Systems Incorporated [Moderator]
Prudence Goforth, Director, Web Communications and New Media Division, Department of Health and Human Services
Jack Holt, Senior Strategist, Emerging Media, Defense Media Activity, Department of Defense
Mike Wood, Director of Recovery.gov for the Recovery, Accountability, and Transparency Board
Tim Young, Senior Manager, Federal Government Services Group, Deloitte Consulting; former Deputy Administrator, Office of E-Government and Information Technology, Office of Management and Budget
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| 4:15 - 6:00 p.m. |
Spring Line Fashion Show Reception
Kathy Ireland
Supermodel turned Super Mogul
Kathy Ireland
“Real solutions are critical because I face a lot of problems. All moms work whether they get paid or not, and we need all the help we can get,” says Kathy Ireland, who began her career as a four-year-old designer, selling painted rocks from her wagon. Kathy became a supermodel who morphed into someone the Associated Press calls “a best friend to working mothers.”
A wife, mother, Sunday school teacher, Chief Designer, and CEO of Kathy Ireland Worldwide® (KIWW®), Kathy’s mission is “… finding solutions for families, especially busy moms.” Kathy balances her responsibilities while leading the brand, Forbes, Newsweek, and Wall Street Journal acknowledge as a $1.4 billion design empire. Women’s Wear Daily recognizes KIWW® as America’s 7th most popular in its category, House Beautiful celebrates KIWW® as one of the 25 “Great Furniture Collections” in America. KIWW® is the 23rd Most Powerful Licensed Brand in the world, according to License Global Magazine. This ranking surpasses Liz Claiborne, Tommy Bahama, and Polo Ralph Lauren.
The genesis of KIWW® occurred in 1993 when founder Kathy Ireland brought her unique perspectives to American women with a collection of designer socks with Moretz Sports. Today, Kathy in concert with her Brand Partners designs more than 15,000 collaboratively designed SKUS in furniture, flooring, lighting and accessories, window treatments, home office and entertainment, leather and microfiber, top of bed, bedding, candles, permanent florals, hand painted-fine porcelain, decorative shelving, outdoor furniture, cabinetry, jewelry, apparel, skincare, and fresh cut flowers are sold throughout the United States and in over 28 countries.
Kathy is named Mother of the Year by the National Mothers Day Association. Because of Kathy’s accomplishments in the world of design and business, American InterContinental University’s School of Design conferred upon her a Master of Fine Arts degree. Her design talents are celebrated by Architectural Digest, Furniture Today, and Fairchild Publications names Kathy one of the 50 Most Influential People in Fashion. To date, KIWW® has earned five Good Housekeeping Seals.
Even with Kathy’s responsibilities caring for her family, designing, authoring books, and giving motivational speeches, she actively works with various non-profits. According to UCLA she is one of the Top 10 Women’s Health Advocates in America. Kathy is Ambassador for Youth for the National PTA and National Chair of Family Services and Parenting for Athletes and Entertainers for Kids. Governor Arnold Schwarzenegger said, “The education and development of our youth is our most vital responsibility. Since 1990, Kathy Ireland has provided support to the single mothers facing the challenges of teen pregnancy. I applaud her efforts to keep youth on a positive track. Please accept my best wishes for every future success.” She is active in the Special Olympics, and each holiday season, Kathy partners with Feed The Children and underwrites the distribution of food, clothing, and toys to children in need across the nation. Kathy speaks annually at the United Nations to the Youth Assembly and is a Board member of the Alliance for Christian Education. Kathy is a leading advocate for HIV/AIDS prevention and treatment through her efforts with the Elizabeth Taylor HIV/AIDS Foundation.
Kathy is a pioneer in bringing this country its first and only national wish-granting organization for terminally ill adults, the Dream Foundation. As Dream Ambassador, Kathy represents the Dream Foundation to corporations, helping to strengthen and build the resources necessary to make dreams come true for families.
Growing up in Santa Barbara, California, Kathy was discovered by a scout from Elite Modeling Agency and by age 17, was traveling the world as a fashion model. She soon reached “supermodel” fame, appearing on covers of countless magazines, including Glamour, Cosmopolitan, Harper’s Bazaar, and Sports Illustrated. She is the author of Real Solutions for Busy Moms: Your Guide to Success and Sanity, Powerful Inspirations: Eight Lessons that will Change Your Life, as well as three children’s books, What Mommies Do, An Angel Called Hope, and Mona’s Favorite Words.
Although Kathy is not fluent in Spanish, it is important for her to communicate with the millions of moms she serves who are bilingual and the result of this special relationship is that Autenticas Soluciones Para Madres Atareadas, will publish concurrently with the English version. An audio book featuring insights from ACafe by Chef Andre and JduJ Cultivated by Nicholas Walker is also available.
Kathy lives in Southern California with her husband Greg, an emergency room physician and commercial fisherman with their three children, Erik, Lily and Chloe.
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