It’s hard to fathom the number of critical government processes that have had to evolve – very quickly – to meet the needs of the American people during the COVID-19 pandemic. And if this crisis has a silver lining, it’s the accelerated modernization and innovation being born out of it. MeriTalk is surfacing the untold stories – and lessons – of those efforts. In the latest installment of CIO Crossroads, we turn to the General Services Administration (GSA).






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The Department of Homeland Security (DHS) said it is working to re-open agency offices in accordance with Phase 1 of the White House’s Opening Up America Again plan, although office re-opening schedules are expected to vary based on a number of factors.






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EPA Environmental Protection Agency

As some Federal offices begin looking ahead toward reopening when the COVID-19 pandemic slows, the Environmental Protection Agency (EPA) is still largely pushing for maximum telework despite its rolling plan to reopen, an agency spokesperson confirmed to MeriTalk.






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State Department

The Department of State has been monitoring local conditions in the D.C.-metro area during the Coronavirus pandemic, with the expectation of entering Phase I of Diplomacy Strong today.






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Pentagon DoD Defense Military

On June 10, the Department of Defense (DoD) announced five Defense Production Act Title 3 actions to help sustain workforce capabilities that were disrupted by COVID-19. The actions will include funding totaling $135 million. In a statement, Lt. Col. Mike Andrews said that the actions by DoD would “help sustain defense-critical workforce capabilities in body […] […]

US Federal CIO Suzette Kent OMB MeriTalk CCXB

The COVID-19 pandemic has driven Federal agencies to leap to maximum telework capacity on short notice. While many were able to kick telework into high gear in only a matter of days because of previous or ongoing IT modernization investments, the requirement to change fast and on the fly underscores the vital need for modernization – in the case of a pandemic or not.






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The National Institutes of Health’s (NIH) National Institute of Biomedical Imaging and Bioengineering and National Cancer Institute are looking to develop digital health solutions to address COVID-19 as well as advance new research in digital health technologies to improve public health responses.






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The Department of Veterans Affairs (VA) released a new chatbot this week to respond to frequently asked COVID-19 questions, including triaging symptoms, telehealth troubleshooting, and rescheduling appointments.






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Health and Human Services HHS
Apple

Apple and Google are launching the Exposure Notification application programming interface (API) that will enable apps created by public health agencies to work more effectively in contact tracing of COVID-19.






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During the COVID-19 pandemic, Federal IT operations are providing a resilient fabric that enables accelerated delivery of vital services to citizens during an unprecedented public health crisis. As government IT operations reach their new steady-state and map the path to further modernization, MeriTalk is surfacing the untold stories – and lessons – of those efforts. In the latest installment of CIO Crossroads, we examine the Labor Department’s performance eight weeks into the fray.






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