Veterans Affairs VA Vets

The Department of Veterans Affairs (VA) is on track to achieve its agency goal under the President’s Management Agenda (PMA) of improving veteran customer experience (CX), according to a June update released by the VA.   […]

State Department
Cyber Security Brainstorm

In its June update to its agency goals under the President’s Management Agenda, the Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) revealed it is unlikely to meet goal on cyber hygiene scanning, intrusion detection, and high value asset vulnerability mitigation.






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CX Customer experience -min

The Cross-Agency Priority (CAP) Goal Action Plan to Leverage Data as Strategic Asset released June updates under the President’s Management Agenda (PMA) on June 20, which indicated movement in the Federal Data Strategy’s development, as well as strategies the CAP Goal team is taking to overcome data use and strategy challenges.






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Federal money spending government

Federal CIO Suzette Kent emphasized in an address today to tech-sector officials the importance of scaling, sustaining, and “industrializing” technology advancements notched by the Federal government including those featured in the President’s Management Agenda (PMA) issued one year ago.






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capitol washington dc senate house congress-min

In one of many budget hearings taking place on the Hill this week, the House Appropriations Subcommittee on Financial Services and General Government heard from Russell T. Vought, acting director of the Office of Management and Budget (OMB) regarding the agency’s FY2020 budget request. While the bulk of the hearing didn’t address IT issues, Vought did touch on IT spending, IT modernization, and the President’s Management Agenda (PMA).






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President Trump – and the nation – face a daunting list of challenges both on the home front and overseas, and how they are managed now and into the future will be key determinants of national success, or failure. 






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Last year’s President’s Management Agenda, which is set to celebrate its first anniversary on March 20, remains the primary vehicle that the Trump administration will use into FY2020 to advance its broad Federal government modernization agenda which relies heavily on improving IT systems, making better use of data to boost government services, and migrating the Federal workforce to higher-value tasks.






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DOJ Department of Justice
DoD Pentagon Military

As the first chief data officer of the Department of Defense (DoD), Michael Conlin described the challenges of approaching a vast mountain of data from numerous systems at the Pentagon, and making it actionable information for the department.






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General Services Administration GSA

The General Services Administration (GSA) rescheduled its planned outreach to industry in looking for an automated solution that can help agencies conduct audits of Federal grant recipients. The new date for the virtual pre-demonstration conference is March 4, and industry demonstration days will be held on April 3 and April 5.






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General Services Administration GSA
Federal spending budget

The Federal government is making some progress in supporting the cross-agency priority (CAP) goal of greater transparency among Federal IT spending, but is behind schedule on establishing government-wide standards for Technology Business Management (TBM)–a set of best practices for running IT businesses and communicating IT costs and benefits–according to an update released yesterday on Performance.gov.






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Machine learning AI modernization

A new survey on the impact of the President’s Management Agenda (PMA) issued in March reveals positive responses to the document but also some of the biggest challenges on the PMA’s key drivers of IT modernization, data usage, and the workforce.






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Customer Experience CX

For agencies looking to score a touchdown with their customer experience, the General Services Administration (GSA) released its Customer Experience Playbook today, offering “a synthesis of ideas gathered from interviewing several subject matter experts and leaders in CX and Human Centered Design in government.”






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