Air Force

The Department of the Air Force (DAF) is looking for vendors to help it modernize and operate its network infrastructure across the service, including at Guard and Reserve bases, according to a request for proposal (RFP) from the branch’s Enterprise IT and Cyber Infrastructure Division. […]

The Federal Aviation Administration (FAA) is set to get a $1.255 billion boost in its fiscal year (FY) 2024 budget, according to the Transportation, Housing and Urban Development, and Related Agencies FY2024 appropriations bill released on Sunday by the Senate and House Appropriations Committees. […]

DoD Pentagon Military
TMF

The Technology Modernization Fund (TMF) – administered by the General Services Administration (GSA) – has issued its fiscal year (FY) 2023 Impact Report, offering a detailed look into the fund’s investments over the past year and a look ahead to what’s in store for 2024. […]

The Department of Energy (DoE) has begun the process of recompeting its $10 billion enterprise wide IT support services contract, according to a request for information (RFI) published on Friday. […]

USDS
CX Customer experience -min

The General Services Administration’s (GSA) ninth annual Mission-Support Customer Satisfaction Survey is out for 2023, and the bottom-line finding is that the development, enhancement, and modernization of IT is one service that leaves the most room for improvement. […]

As policymakers continue to push Federal agencies to modernize their IT systems, top technology officials at four prominent government departments and organizations this week explained the progress they are making in legacy IT modernization and innovation. […]

OPM CIO Guy Cavallo

Office of Personnel Management (OPM) Chief Information Officer (CIO) Guy Cavallo previewed his agency’s upcoming new website on Thursday, which he said is centered around improving four specific customer experiences and helping customers quickly find what they’re looking for. […]

The House on July 20 passed the Securing Growth and Robust Leadership in American Aviation Act – a bill to reauthorize the Federal Aviation Administration (FAA) and aviation safety and infrastructure programs for the next five years – with overwhelming bipartisan support in a 351-69 vote. […]

DoD Pentagon Military

Rep. Nancy Mace, R-S.C., – chairwoman of the House Oversight and Accountability Subcommittee on Cybersecurity, Information Technology, and Government Innovation – sent a letter to Pentagon officials requesting information on the cancellation of a $374 million contract aimed at replacing the agency’s Defense Travel System (DTS), according to a press release from the committee today. […]

Modernization Hits and Misses: Lessons from Decades of Digital Service Innovation

As the department that interacts more frequently on a daily basis with the American public than any other Federal agency, the Department of Homeland Security (DHS) recently announced that it has reduced the total amount of time the public spends accessing its services by 20 million hours annually. […]

President Biden signed the NOTAM Improvement Act into law over the weekend, which requires the administrator of the Federal Aviation Administration (FAA) to establish a task force to provide recommendations for improvement of the agency’s Notices to Air Missions (NOTAM) system. […]

The Small Business Administration (SBA) Office of the Inspector General (OIG) has ranked IT investments as one of the top eight “critically important” challenges for the agency in the OIG’s first half fiscal year (FY) 2023 Semiannual Report to Congress. […]

DHS

The Department of Homeland Security (DHS) is in the process of updating its Information Technology Strategic Plan for fiscal years (FY) 2024-28, with an emphasis across the agency on moving away from older legacy IT systems, the agency’s chief information officer (CIO) said today. […]

IRS

During its audit of the Internal Revenue Service’s (IRS) fiscal years 2022 and 2021 financial statements, the Government Accountability Office (GAO) found that the tax agency has been operating with two new deficiencies related to information system controls. […]

IRS
CX Customer experience -min

The Office of Personnel Management (OPM) has launched an online dashboard so that agencies have a new way to dig into the details of the Federal Employee Viewpoint Survey (FEVS) results from the last four years. […]

Labor
IT

The Federal government is in the midst of a sweeping IT modernization, replacing outdated legacy systems and moving rapidly to the cloud and other cutting-edge technologies such as robotic process automation. Modernization presents a mix of innovation and opportunity, bringing enhanced overall security and heightened employee productivity while also posing new risks. […]

TSA

The Transportation Security Administration (TSA) is looking to improve its customers’ experiences by adding machine learning tools to screening technologies at airport checkpoints nationwide. […]

DoD Pentagon Military

The Defense Counterintelligence and Security Agency (DCSA) announced this week that it has awarded a contract to a Native Hawaiian small business to consolidate and centralize the management of all National Background Investigation Services (NBIS) software. […]

VA
USDS
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