vet wheelchair

In August, as President Barack Obama stood in front of the Disabled American Veterans Convention and publicly hailed the success of a new health care enrollment app on Vets.gov, the system had actually been spinning out of control for months, losing thousands of applications, locking records, and allowing officials to mark veterans ineligible for benefits without legal justification, according to hundreds of pages of internal documents obtained by MeriTalk. […]

VA HQ stock image

A software upgrade gone wrong caused widespread system outages across the Veterans Affairs Department, officials confirmed Tuesday. The agency’s main website, VA.gov, as well as Vets.gov, associated websites, and apps were temporarily affected, a VA spokesperson told MeriTalk.






[…]

VA HQ Veterans
VA HQ stock image

It’s one of the centerpieces of the Department of Veterans Affairs’ transformation effort. But the so-called strategic sourcing initiative has some front-line IT employees worried that it’s really just a code word for outsourcing their jobs to the private sector. Strategic sourcing is at the heart of VA’s new IT enterprise strategy, and leverages the […] […]

VA HQ stock image

Department of Veterans Affairs Chief Information Officer LaVerne Council announced that Susan McHugh-Polley, the official who led the development of the VA’s enterprise cybersecurity strategy, is now the permanent deputy assistant secretary for Service, Delivery, and Engineering.






[…]

On Tuesday, May 5, 2015, the United States Senate Committee on Veterans' Affairs held hearings on pending nominations of Dr. David J. Shulkin, Nominee to be Under Secretary for Health, U.S. Department of Veterans Affairs, and LaVerne H. Council, Nominee to be Assistant Secretary of Veterans Affairs for Information and Technology, U.S. Department of Veterans Affairs. (VA Photo/Robert Turtil)

Department of Veterans Affairs CIO LaVerne Council has ordered VA CISO Brian Burns to “redirect his exclusive focus on VA’s role in the Interagency Program Office.” Council also tapped Ron Thompson to serve as interim VA CISO. … VA kicked off its 2016 Information Security and Privacy Awareness Week Speaker Series, but problems dogged the online chat and telephone dial-in.






[…]

veteran scheduling

After years of development and hundreds of millions of dollars spent, the Department of Veterans Affairs is balking at the idea of replacing its flawed scheduling system with a commercial alternative. Yes, even after a major scandal involving deliberate manipulation of the scheduling system that led to the deaths of veterans, VA thought it was appropriate to tackle the development themselves.






[…]

cloud security_cropped

The Department of Veterans Affairs is on what appears to be an irreversible losing streak when it comes to its annual cybersecurity audit. Last week, VA’s Office of the Inspector General slapped the agency with a “material weakness” designation for its information security efforts—the 16th year in a row that VA has failed the annual […] […]