The Veterans Health Administration has for the first time acknowledged publicly that software problems with its Online Health Care Application on Vets.gov caused tens of thousands of veteran applications to be locked or lost in the process, forcing the agency to disable the app and pay employees overtime to manually work through the applications. […]

Just weeks before senior officials at the Veterans Health Administration ordered the launch of a new Online Health Care Application through Vets.gov, a senior policy adviser at the White House warned VHA officials that the new app had not been cleared by agency lawyers because of legal and technical issues that, ultimately, affected veteran enrollment across the nation.






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The White House announced the creation of 29 tools Thursday that use Federal and local data to address problems identified by Federal agencies as part of the Opportunity Project, an open data effort to improve economic mobility for all Americans.






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In August, as President Barack Obama stood in front of the Disabled American Veterans Convention and publicly hailed the success of a new health care enrollment app on Vets.gov, the system had actually been spinning out of control for months, losing thousands of applications, locking records, and allowing officials to mark veterans ineligible for benefits without legal justification, according to hundreds of pages of internal documents obtained by MeriTalk.






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The Department of Veterans Affairs announced that the Department of Homeland Security and Hiring our Heroes have teamed up to offer free online, on-demand cybersecurity training to government employees and veterans via DHS’ Federal Virtual Training Environment.






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A software upgrade gone wrong caused widespread system outages across the Veterans Affairs Department, officials confirmed Tuesday. The agency’s main website, VA.gov, as well as Vets.gov, associated websites, and apps were temporarily affected, a VA spokesperson told MeriTalk.






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It’s one of the centerpieces of the Department of Veterans Affairs’ transformation effort. But the so-called strategic sourcing initiative has some front-line IT employees worried that it’s really just a code word for outsourcing their jobs to the private sector. Strategic sourcing is at the heart of VA’s new IT enterprise strategy, and leverages the […] […]

The Department of Veterans Affairs has been consumed with transformation for the past 21 months, attempting to change from what Secretary Robert McDonald has privately described as a “Kremlinesque” culture to a high performing organization that puts veterans in control of their healthcare. That transformation effort, known as MyVA, is McDonald’s direct response to the […] […]

Congress has passed an appropriations bill to fund increased medical care for military veterans–particularly women–a burgeoning contingent of the vet population. The bill contains language that presses the VA to improve health care for female veterans by considering the launch of a mobile health care pilot program.






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The Department of Veterans Affairs has contracted software company Ad Hoc to provide support for its Vets.gov site, which is designed to consolidate all of VA’s services in one area.






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Department of Veterans Affairs Chief Information Officer LaVerne Council announced that Susan McHugh-Polley, the official who led the development of the VA’s enterprise cybersecurity strategy, is now the permanent deputy assistant secretary for Service, Delivery, and Engineering.






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