Federal IT officials from a diverse range of agencies said on Oct. 29 they are taking initial steps to employ robotic process automation (RPA) and artificial intelligence (AI) technologies to streamline workflows, and expressed optimism that the technologies will make a big difference in agency efficiency over the next few years. […]

The Department of Veterans Affairs (VA) is looking at robotic process automation (RPA) technologies to help with determination of responsibility in agency IT contracts, according to a request for information released November 1. Responses are due by November 15.






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When thinking about robotic process automation (RPA), one might imagine advanced robotics assuming job functions alongside Tony Stark (of Marvel Comics Iron Man fame) in a lab, but the National Science Foundation (NSF) wants agencies to think of RPA as more of a software management project.






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Robotic Process Automation

The General Services Administration’s (GSA) chief financial officer said today that adoption of robotic process automation (RPA) technologies across Federal agencies is helping to reduce manual tasks performed by the Federal workforce, but without the worrisome byproduct of trimming Federal government jobs.






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Erica Thomas, a robotic process automation (RPA) Program Manager at the Department of Defense (DoD), said Oct. 21 that efforts to deploy RPA technologies in financial accounting systems are providing a boost in the morale of agency employees who are being freed from performing repetitive tasks.






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General Services Administration GSA

The General Services Administration (GSA) recommends that agencies use IT Schedule 70 to procure solutions to implement Technology Business Management (TBM) practices – including advanced tools like artificial intelligence (AI) and robotics process automation (RPA) – alongside IT financial management solutions.






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Gary Washington USDA CIO agriculture

Gary Washington, CIO at the Department of Agriculture (USDA), spoke enthusiastically today about the agency’s ongoing approach to emerging technologies – including robotic process automation (RPA), artificial intelligence (AI), and blockchain – and said the technologies have the potential to become “a very large part of our future.”






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Representatives from different Federal agencies at ACT-IAC’s Emerging Technology Forum today said that they are leveraging artificial intelligence (AI), robotic process automation (RPA), quantum computing, blockchain, and other emerging technologies to make strides in their work.






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OPM Office of Personnel Management

The Office of Personnel Management (OPM) released several resources to help agencies implement workforce reskilling efforts as technologies like robotic process automation (RPA) and artificial intelligence (AI) take on more tasks in the Federal government.






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Anil Cheriyan, head of the General Services Administration’s (GSA’s) Technology Transformation Services unit (TTS), shared details today on his office’s new work in the areas of robotic process automation (RPA) and identity proofing.






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Robotic Process Automation

As robotic process automation (RPA) takes root in the Federal government, a conservative approach on security and authority to operate certifications (ATOs) from agency IT organizations can be a roadblock to the adoption of RPA, said Gerard Badorrek, CFO at the General Services Administration.






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EHR

The Department of Veterans Affairs (VA) doesn’t have any current plans to utilize artificial intelligence in its operations, but mostly because it hasn’t yet found a practical use for the technology.






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Federal CIO Suzette Kent emphasized in an address today to tech-sector officials the importance of scaling, sustaining, and “industrializing” technology advancements notched by the Federal government including those featured in the President’s Management Agenda (PMA) issued one year ago.






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Robotic Process Automation

The General Services Administration (GSA) announced its launch of a robotic process automation (RPA) community of practice (CoP) this week to prepare Federal agencies to maximize their utilization of emerging RPA technologies.






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The Treasury Department is looking to test and adopt Robotic Process Automation (RPA) technologies to help enable its employees to do “higher-value” work, according to Treasury’s Acting Senior Procurement Executive Harrison Smith.






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Machine learning AI modernization

A panel of Federal leaders agreed today they aren’t worried that artificial intelligence (AI) and robotic process automation (RPA) technologies will leave Federal employees out of work, rather, they see the technologies as an opportunity to help an overloaded workforce further agency missions.






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Federal agencies and private sector firms are easing into intelligent automation (IA) technologies by first using those technologies to tackle repetitive processes and then moving closer to artificial intelligence (AI) applications, government and private sector officials said last week.






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