The Social Security Administration’s (SSA) ongoing effort to modernize its customer relationship management (CRM) technology has put the agency’s customer service capabilities “on the edge of something extraordinary,” said Sam Richardson, SSA’s associate commissioner for the Office of Electronic Services and Technology, today at the Pega Government Empowered conference in Washington. Richardson talked about SSA’s […]

National Institute of Standards and Technology (NIST) Director and Under Secretary of Commerce for Standards and Technology Laurie Locascio is stepping down from those posts in January to become president and CEO of the American National Standards Institute (ANSI). […]

During its quarterly meeting on Friday, the Cybersecurity and Infrastructure Security Agency’s (CISA) Cybersecurity Advisory Committee (CSAC) approved recommendations in four reports delivered to Director Jen Easterly aimed at bolstering resilience for critical infrastructure and open source security, as well as ensuring adoption of the agency’s secure by design initiative and increasing the agency’s public outreach. […]

The Department of Commerce (DoC) announced today it has reached a preliminary agreement with Wolfspeed, Inc., for up to $750 million in proposed direct funding under the CHIPS and Science Act to support the construction of a new silicon carbide wafer manufacturing facility in North Carolina. […]

The National Institute of Standards and Technology (NIST) announced on Tuesday that it has awarded $15 million to the global standards organization ASTM International for a center of excellence to support U.S. engagement in international standardization for critical and emerging technologies (CETs). […]

With its self-imposed clean audit opinion deadline of 2028 nearing, the Department of Defense (DoD) needs to ensure that it has both the sufficient and skilled workforce it needs to successfully fulfill its financial management tasks, a new watchdog report says.   […]

The Department of Health and Human Services (HHS) is set to release a new enterprise-wide AI strategy in January, HHS Acting Chief AI Officer (CAIO) Micky Tripathi said last week. […]

The Federal Communications Commission’s (FCC) Enforcement Bureau has named longtime technology executive Andy Hendrickson as its new chief technology officer (CTO). […]

The Social Security Administration (SSA) needs to develop strategies to expand the use of its real-time electronic identity verification system after not meeting projections for expected industry participation and lagging behind on expected cost recoveries, the Government Accountability Office (GAO) said in a  report issued today.   […]

The General Services Administration’s (GSA) Technology Transformation Services (TTS) group announced that Login.gov will now offer facial recognition technology to all of its partners as an identity verification offering. […]

Government agencies and critical infrastructure entities are not prepared for a cyber conflict with China, according to a new draft report from a subcommittee of the Cybersecurity and Infrastructure Security Agency’s (CISA) Cybersecurity Advisory Committee (CSAC). […]

The Department of Veterans Affairs (VA) is looking to industry to help it launch an AI program and implement governance support, according to a request for information (RFI) posted last week by the VA Office of the Chief AI Officer (OCAIO). […]

The General Services Administration (GSA) has issued the final draft solicitation for pool one of its Ascend blanket purchase agreement (BPA), which aims to serve as a one-stop shop for agencies to acquire cloud computing products and services. […]

The National Institute of Standards and Technology’s Artificial Intelligence Safety Institute (AISI) is seeking information on the development and use of chemical and biological (chem-bio) artificial intelligence models.   […]

Thomas Flagg stepped into the Education Department’s chief information officer (CIO) role this week to fill the agency’s top tech position that had sat vacant for six months. […]

Bob Leavitt is stepping down as chief human capital officer at the Department of Health and Human Services (HHS) after working at the agency for seven years.   […]

The General Services Administration (GSA) is seeking innovative technology solutions for the sixth U.S. Open Government National Action Plan (NAP).  […]

The Internal Revenue Service’s (IRS) watchdog found in a report out last week that the tax agency does not have “sufficient oversight” of the privacy and security of taxpayer data used in its Free File program. […]

The Internal Revenue Service (IRS) announced this week that its Direct File tool will be available in 12 additional states for the 2025 tax season, making the free e-filing service available in a total of 24 states. […]

The National Academy of Public Administration (NAPA) – a congressionally chartered non-profit that conducts research and other work addressing government challenges – has appointed James-Christian Blockwood as the organization’s new president and chief executive officer, effective in January 2025.  […]

While the chief AI officer (CAIO) is still a relatively new position within most Federal agencies, an official from the Government Accountability Office (GAO) on Thursday argued that CAIOs need to be given more of “a seat at the table” in order to effect change. […]

The General Services Administration (GSA) is sharing the first draft of its CIO Modernization and Enterprise Transformation II (COMET II) Performance Work Statement (PWS) with industry after posting a request for quotes (RFQ) to the agency’s eBuy program.   […]

The Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance, along with other Federal agency partners, this week kicked off the 21st annual Cybersecurity Awareness Month. […]

The 21st Century Integrated Digital Experience (IDEA) Act requires public-facing Federal agency websites to meet several modernization standards to be more accessible, user-friendly, and secure. […]

Just a few months after taking over the helm as the executive assistant director for cybersecurity at the Cybersecurity and Infrastructure Security Agency (CISA), Jeff Greene laid out his priorities on Tuesday with partnerships topping the list. […]

The Department of Justice (DoJ) Criminal Division’s Computer Crime and Intellectual Property Section (CCIPS) today announced its new Strategic Approach to Countering Cybercrime. […]

The Cybersecurity and Infrastructure Security Agency (CISA), through its Vulnerability Disclosure Policy (VDP) platform, has helped save an estimated average of $4.45 million in potential remediation costs for critical and severe vulnerabilities across the Federal government. […]

Wireless service provider T-Mobile has agreed to move to a “modern zero trust” security architecture, take steps to segment its networks, and implement some basic cyber hygiene practices under terms of a data breach settlement with the Federal Communications Commission (FCC). […]

Federal agencies need to implement consistent reporting and improve data quality when they create ratings for the contractors that the agencies do business with, according to a new Government Accountability Office (GAO) report that finds government-wide shortfalls in meeting existing guidance and requirements.   […]

Senate Intelligence Committee Chair Mark Warner, D-Va., is calling on the Cybersecurity and Infrastructure Security Agency (CISA) to do more to combat the spread of election misinformation and disinformation, especially in the age of artificial intelligence. […]