Federal IT operations time and again have proved to be the resilient lifeline to vital citizen services during the COVID-19 pandemic. As government and society map the path to recovery, MeriTalk is chronicling the untold stories and lessons of how government IT has innovated on the fly to meet the demands of the crisis and anchor more resilient services going forward. In the latest installment of CIO Crossroads, we turn to the Department of Health and Human Services (HHS) five months into the fight.
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