When implementing zero trust security architectures, an official from the Department of Health and Human Services (HHS) said today that the real change is not a technology change, but instead a “cultural change” within the organization. […]

Jonathan Alboum, who joined ServiceNow in 2019 as Federal CTO and principal digital strategist after serving as CIO at the U.S. Agriculture Department from 2015-2017, carries the advantage of understanding both sides of the equation in the ongoing push for government to improve digital service customer experience. […]

During the nine months of the coronavirus pandemic, we’ve asked a hundred variations of that question to people whose professional lives near the tip of the technology spear put them in good positions to predict the future and get as many good answers back. At the dawn of a more hopeful 2021, here’s a look at how the Federal work-scape may play out in the longer term, courtesy of three veteran technologists.  […]

The three biggest linchpins for the Department of State’s successful implementation of telework across the enterprise each involve longer-term IT investments that the agency was able to make prior to the coronavirus pandemic, and each of those investments has paid big dividends in agency performance since March. […]

ServiceNow is seeing strong demand for a lineup of free apps the company began offering last week that can help its customers – and any other government agency or company – manage emergency response workflows in the midst of the COVID-19 coronavirus pandemic, a senior ServiceNow official said this week. […]

Leaders from the Department of Health and Human Services (HHS) shared how the agency’s acquisition process fueled successful IT transformation in projects like Accelerate at the Feb. 26 ServiceNow Federal Forum. […]

Federal government IT – and the ongoing effort to modernize the enterprise that serves 327 million citizen-customers – is a jewel with myriad facets. […]

The partial government shutdown could weaken the twin strengths of stability and mission that the government has in recruiting talent for the Federal workforce, said Jonathan Alboum, public sector CTO for Veritas and former CIO at the Department of Agriculture (USDA), during an interview with Government Matters TV on Sunday. […]

Agencies have 68 days remaining to achieve compliance with the Department of Homeland Security’s (DHS) binding operation directive (BOD) 18-01, which requires the active enforcement of the Domain Message Authentication, Reporting, and Conformance (DMARC) protocol. […]

This month marks the first anniversary for the American Technology Council (ATC), which was created by President Trump via Executive Order (EO) on May 1 of last year. […]

The new President’s Management Agenda solidified the administration’s focus on IT modernization. In the 54-page agenda, released last week, the White House laid out its roadmap for improving the Federal government. Central to its plans? Modernizing the government’s IT infrastructure.  […]

Four Federal CIOs in the past week have indicated they will leave their positions, and experts are divided over whether that signals a deeper disruption within the IT community or is simply a culmination of normal timing and policies in a new administration.  […]

Agency chief information officers see the benefits of a potential IT Modernization Fund, but they still have questions, such as what are the penalties for not paying the money back in time, and how long will agencies get to pay it back. […]

Though FITARA scorecards provide important insights into IT modernization efforts, the current scorecard format needs improvements to accurately evaluate agency progress, according to agency CIOs. […]

In determining whether agency CIOs have learned their lesson after the 2015 OPM data breach, Rep. Will Hurd, R-Texas, commended NASA CIO Renee Wynn on her “unprecedented” move to refuse an end-user service provider the authority to operate due to a lack of knowledge about the potential risks of that service. […]