With the redesign of the VA.gov website for the Department of Veterans Affairs, the agency has made progress in providing a better customer experience. Now, alongside partners at the U.S. Digital Service (USDS), the agency is looking toward other areas to improve across the department, said officials from VA and USDS today. […]

The Department of Veterans Affairs (VA) is looking to significantly overhaul its online presence, and on Wednesday opened bidding on a contract to develop a content management system for VA.gov–the agency’s primary website.






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A software upgrade gone wrong caused widespread system outages across the Veterans Affairs Department, officials confirmed Tuesday. The agency’s main website, VA.gov, as well as Vets.gov, associated websites, and apps were temporarily affected, a VA spokesperson told MeriTalk.






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