President Biden released an executive order (EO) today with requirements for 17 different Federal agencies to make customer experience (CX) improvements across 36 areas. The order as a whole broadly focuses on ways Federal government agencies can create more seamless interactions with the public, Federal officials said on a press call explaining the White House directive. […]

Shalanda Young – currently the Biden administration’s nominee to become deputy director of the Office of Management and Budget (OMB) – attracted key support from congressional Democrats today to become director of OMB. […]

The Senate Budget Committee held a hearing today on the nomination of Shalanda Young to serve as deputy director of the Office of Management and Budget (OMB) in which Young voiced her commitment to ensuring investments to the Technology Modernization Fund (TMF). […]

The Senate Budget Committee and the Homeland Security and Government Affairs Committee postponed scheduled Wednesday votes on the nomination of Neera Tanden to lead the Office of Management and Budget (OMB). […]

President Biden’s nominee to lead the Office of Management and Budget (OMB) Neera Tanden faced her second confirmation hearing today, this time in front of the Senate Budget Committee. The hearing follows her confirmation hearing Feb. 9 in front of the Senate Committee on Homeland Security and Governmental Affairs. […]

President Biden’s nominee to lead the Office of Management and Budget (OMB) Neera Tanden faced questions on cybersecurity, IT modernization, and supply chain during her confirmation hearing today before the Senate Committee on Homeland Security and Governmental Affairs. […]

The Senate Homeland Security and Governmental Affairs Committee has scheduled a hearing for Feb. 9 at 9:15 a.m. EST on President Biden’s nomination of Neera Tanden to become Director of the Office of Management and Budget (OMB). […]

President-elect Joe Biden is continuing to establish top leadership for the incoming administration by announcing plans to nominate key members of his economic team, including Neera Tanden as Director of the Office of Management and Budget (OMB). […]