Officials at the Federal Bureau of Investigation (FBI) and the Department of Homeland Security’s Customs and Border Protection (CBP) organization praised implementation of Technology Business Management (TBM) practices for enhancing agencywide communication about IT priorities. […]

It’s an old axiom: “you can’t manage what you can’t measure.” And nowhere is that axiom truer these days than with Federal IT investments. Federal executives need to better understand, manage, and show value from money spent on IT resources.