The Government Accountability Office on Thursday released the findings of a review of the Internal Revenue Service’s major IT investments, citing well-known shortcomings in the tax collection agency’s aging technology infrastructure and recommending steps to make better use of the billions IRS spends on IT each year. […]

On Tuesday, the Internal Revenue Service (IRS) online filing and payment portals went down for several hours. Tax Day, the biggest day of the year for IRS, and systems gave only cryptic messages with erroneous dates for “planned maintenance.” No doubt this wasn’t in the plan.