Rod Turk, acting chief information officer at the Department of Commerce, said Thursday at MeriTalk’s 2018 Cloud Computing Brainstorm that the commodification of IT is changing the service delivery model to make shared services an inevitability, and agencies need to shift their thinking to adapt. Turk outlined his guiding principles for priming agencies for the shared services revolution and provided a set of process questions to aid in implementation. […]

We’re witnessing momentous developments in government technology. The Modernizing Government Technology (MGT) Act promises new incentives for agencies that can prove they’re maximizing government funds to bring about IT transformation.