Federal Chief Information Officer (CIO) Greg Barbaccia said Friday that the federal government is at a major “inflection point” for service delivery, arguing that agencies must move beyond incremental fixes and overhaul how they serve the public. […]

The Office of Management and Budget (OMB) is seeking out methods to assess if Federal agency policies and actions equitably serve all eligible individuals – and specifically groups based on race, gender identity, religion, sexual orientation, disabilities, persons living in rural areas, and persons adversely affected by persistent poverty or inequality. […]