Citizens Happiest With Government Services Since 2017 Nov 12, 2024 | 12:09 pm Citizen satisfaction with U.S. Federal government services continued to improve in 2024, advancing 2.2 percent to a score of 69.7, and marking a seven-year high. […]
Citizen Satisfaction With Federal Services Hits All-Time Low Jan 25, 2022 | 12:53 pm Citizen satisfaction with Federal government services has never been worse, according to the American Customer Satisfaction Index’s (ACSI) Federal Government Report 2021. […]