Lessons from Federal Digital Service Innovation
Lessons from Federal Digital Service Innovation

For Federal CIO Clare Martorana, modernizing Federal IT is all about “creating the most impact for the American people.” That means delivering government services with faster processing times, user friendly interfaces, and real-time access to information.

Why do some IT modernization projects fail while others thrive? What are the common denominators in unsuccessful digital government attempts? And most importantly, how can we apply the most effective strategies to maximize success across the board?

MeriTalk surveyed 100 Federal IT decision-makers to answer these questions and more. The resulting report offers lessons learned and best practices for successful digital service innovation in government.

Download the full report to learn more.


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