Federal agencies continue to confront the challenge of enabling and expanding telework as the need to protect against the spread of COVID-19 affects employees in a variety of roles nationwide. Last year, through technology and ingenuity, agencies rose to the challenge, deploying telework for many functions that previously did not seem suited to it. 2020 created a laboratory for experimenting with technical solutions, personnel management techniques, and security practices—and 2021 is pushing those same limits. […]