citizen service – MeriTalk

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citizen service

Jun 20, 2023 | 9:00 am

Modernization Hits and Misses: Lessons from Decades of Digital Service Innovation

Fed IT Leaders: Modern Tech is the Key to Improved Citizen Service

Jun 20, 2023 | 9:00 am

Federal IT leaders are championing citizen service priorities from the President’s Management Agenda (PMA), but legacy technology continues to hold citizen services back, according to new research from MeriTalk. […]

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