Walt Bigelow is the Chief of the Information Technology (IT) Systems Management Division, Office of Science and Technology for the Bureau of Alcohol, Tobacco, Firearms, & Explosives (ATF&E). He has been at ATF&E for over 5 years and has full operational and fiscal responsibility for all facets of IT services; specifically all IT infrastructure and operations around data centers, LAN/WAN networks, desktops/laptops, printers, phones, cell phones, tactical radios, help desk, end-user services, COMSEC, visual information services, mobility and several major IT outsourcing contracts.
Walt has more than 20 years of IT industry experience across the private sector, higher education, state government, DOD and NASA. Recently at ATF&E he led a multi-year joint effort with the U.S. Marshalls Service for a new $500M+ IT support contract for both organizations, from inception to development through contract award and execution that will likewise be open for other DOJ and federal components to join. He also led the consolidation and virtualization initiative of over 50 percent of ATF&E’s server infrastructure and a highly successful end user hardware refresh. He is leading efforts to evaluate and move appropriate AFT&E services into the cloud. He is actively moving ATF&E to the forefront of enabling mobility empowered services to over 4000 iOS smartphones and tablets and is also actively moving the bureau to Windows 8.1 tablets and laptops.
Bigelow holds a Bachelor’s degree from Pennsylvania State University in Business Administration and a Master’ degree from Johns Hopkins University in Information Technology Management.