Mr. Daniel McCrae joined NOAA as the Director of the IT Service Delivery Division in September 2012. In this position he is responsible for the development, provisioning, and management of enterprise IT services across NOAA. He is focused on the development of an enterprise services portfolio, evolving and fostering the adoption of cloud services, and the creation of ITIL-based service solutions for NOAA customers. Dan also chairs the NOAA CIO Council’s Infrastructure Operations Committee as well as the NOAA Networking Committee.
Dan came to NOAA after spending 33 years in Japan where, for 15 years, he directed information technology services as Chief of IT for the Department of Defense Education Activity (DoDEA) Pacific Region. In that role he managed IT services and operations in support of 3,000 faculty & staff, and 27,000 students at 50 campuses on military bases throughout the Asia-Pacific region. His 30 year career in the Federal government also includes positions in DoDEA Pacific where he was responsible for the design, implementation, and operations of campus networks and infrastructure at more than 40 sites in Okinawa, mainland Japan, South Korea, and Guam; seven years working with the U.S. Air Force in systems development; and three years as a systems analyst in the private sector in Japan. Dan began his journey to Japan in 1980 as an infantryman in the United States Marine Corps.
He received a Bachelor of Science degree in Computer Information Systems from the University of Maryland in 1990 and is a graduate of the National Defense University’s CIO Certification and Information Assurance Management programs. He also holds a Certified Computing Professional rating from the Institute for Certification of Computing Professionals, and is the recipient of Pacific Command Air Force and U.S. Air Force Civilian Personnel Directors’ Awards for Innovation for his systems development work.