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Posted: 6/16/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Here are the top 10 trends and technologies impacting supply chain operations spanning production, distribution, retail and remote service. - Comprehensive connectivity - from 802.11 wireless LAN technologies, cellular networks, Bluetooth - Voice and GPS communication integrated into rugged computers - Speech recognition - Digital imaging - Portable printing - 2D & other bar coding advances - RFID - RTLS - Remote management - Wireless and device security

Posted: 6/13/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

The three major subsystems - Data Integration Services, Decision Repositories, and Decision Services - are part of an information supply chain. Data starts in raw form, goes through transformations, storage, distribution, and packaging until it reaches the final consumer. All three are needed to support pervasive BI.

Posted: 6/13/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

CIOs have set their sights on adopting an enterprise-wide information management strategy within three years to differentiate their organizations and seek high performance, according to Accenture's latest research. However, many still have significant ground to cover before reaching this goal. Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies. What we found confirmed our holistic approach to information management, but also presented some surprises.

Posted: 6/13/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

In this paper, The Green Gridâ„¢ provides a framework for improving the energy efficiency of both new and existing datacenters. The nature of datacenter energy consumption is reviewed and best practices are suggested that can significantly impact operational efficiencies.

Posted: 6/13/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Most sales teams have access to sales force automation (SFA) products, but many sales representatives don't believe they have enough information to meet their goals. Without customer information it is nearly impossible to have confidence in programs. Customer data must be available in real-time to all parts of the sales infrastructure.

Posted: 6/13/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Supply chain management no longer means just making sure that the right resources and the right materials move to the right place at the right time. Today, it also means ensuring that the entire chain of events involved in producing goods and distributing them to customers satisfies customers, minimizes costs and maximizes profit. Read this Ventana Research white paper to learn strategies and technologies that will help you improve business performance by providing visibility into your supply chain.

Posted: 6/13/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Predictors can be used to dramatically improve the effectiveness of business decisions. For most companies, deploying predictive models into productive systems is a significant IT project involving reprogramming data feeds, creating variables and hand-coding model algorithms in a language such as C++ or COBOL. The process is time-consuming and makes it difficult to incorporate new models as business needs change. This white paper discusses methods for effectively managing the entire modeling lifecycle.

Posted: 6/10/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]
Tags: Security

Organizations are supporting far too many passwords, which leads to weekened security, inconvenienced end users, and increased cost of management and support. This Research Brief leverages the findings of recent Aberdeen research on user authentication to provide insights into the factors that should influence selection among different approaches to a common problem.

Posted: 6/10/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Wi-Fi hotspots are becoming commonplace in urban environments. Business travelers now expect access to wireless networks wherever they go. Wireless Internet access is an easy find for anyone with a notebook or handheld computer that supports the wireless LAN protocol known as Wi-Fi. Read this whitepaper to learn about the security risks worth considering when connecting to the corporate network through Wi-Fi hotspots.

Posted: 6/10/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

An effective mobile management strategy depends on usage policies that are communicated to and agreed upon by mobile users. Policies can and should cover everything from what types of devices will be available to users to how and when they can use them, to what corporate resources they will be able to access and what security measures will be instituted. To learn how to develop appropriate policies for your organization and how to enforce them with mobile security and management tools, read this expert series of tips.

Posted: 6/10/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Understanding of wireless security is unfortunately marred by many myths. Some are even propagated as wireless LAN best practices. Plug-and-play wireless users tend to blindly follow these diktats without confirming their veracity. In turn, they only end up contributing to wireless malpractices galore. Myths about wireless security can be both dangerous and costly. Many organizations spend valuable resources in implementing these urban legends that give a false sense of security and leave private networks and sensitive data exposed. This paper will revisit and debunk top ten wireless security myths.

Posted: 6/10/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

This paper describes the challenges today's administrators face when planning data protection for their wireless networks. Learn about new solutions that meet and exceed the data protection expectations of enterprise-class administrators.

Posted: 6/4/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

LONDON, June 2, Ascent, a joint venture of Lockheed Martin and VT Group, has today signed the contract which will see it provide military flying training to the UK Armed Forces for the next 25 years. The initial contract is valued at £635 million and is projected to rise to approximately £6 billion over the life of the program.The contract makes Ascent responsible for running the UK Military Flying Training System (UKMFTS) program, providing comprehensive training to all new UK military aircrew across the Royal Navy, the Royal Air Force and the Army Air Corps. Minister for Defence Equipment and Support, Baroness Taylor, said: "The partnering contract with Ascent brings together MoD and industry skills to deliver a first class flying training capability. It will significantly improve training for Royal Navy, Royal Air Force and Army aircrew by bringing together the current range of fragmented training schemes into one modern and cohesive program."Fred Ross of Lockheed Martin has been named managing director of Ascent and Ken Cornfield of VT Support Services will serve as Ascent deputy managing director.Under UKMFTS, the MoD maintains the training output requirements and standards while providing elements such as airfields, fuel and instructors. Ascent will design the overall system and deliver the training capability including delivering a proven Training Management Information System and the procurement of aircraft platforms and simulators."UKMFTS is a model private-public initiative that will enable us to work with the Ministry of Defence for the next two and a half decades, providing tailored solutions that will optimize the capabilities of UK aircrews," said Dale Bennett, president of Lockheed Martin Simulation, Training & Support.Ascent will take over the role on an incremental basis to ensure minimal disruption to the current training program. Additional contracts detailing future services and purchases will be announced as the program progresses. The training covers the period following Aircrew Selection up to the point the students leave UKMFTS ready to fly in their operational aircraft.VT chief executive, Paul Lester said: "Our background in flying training extends over 70 years. As part of Ascent, we will utilize that experience and work closely with the Ministry of Defence to deliver new standards in flying training that will further enhance the world leading capability of UK aircrew."Ascent's selection as UKMFTS Training System Partner in November 2006 followed a competition to select a partner who would harness the collective skills of the MoD and industry. Ascent will work with the MoD over the life of the program to design, deliver and manage ground and flying training at multiple locations across the UK. Lockheed Martin and VT have a wealth of experience of flying training and aircraft support in the UK and around the world. VT currently operates the RAF Tucano logistics and maintenance program (Tucano Total Support program) and the Light Aircraft Flying Training program. Lockheed Martin annually provides training for more than 20,000 aircrew, including U.S. Air Force Special Operations crews. Together, as Ascent, Lockheed Martin and VT will bring complementary skills and relevant experience to deliver the highest level of training possible for the MoD.VT Group is a major defence and support services company which already supports nearly a third of the UK's existing military flying training, and numerous services for US military bases. Customers include government agencies and businesses worldwide. VT Group employs nearly 14,000 people with a turnover in 2007 of £1.2 billion ($2.4 billion). The support business of VT operates from various locations primarily in the UK, USA and Middle East, with shipbuilding operating principally from new facilities inPortsmouth, UK. Headquartered in Bethesda, Maryland, Lockheed Martin Corporation employs about 140,000 people worldwide and is principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services. The Corporation reported 2007 sales of $41.9 billion.Lockheed Martin UK, a unit of Lockheed Martin Corporation, is a leader in systems integration working on major programmes spanning the aerospace, defence and civil sectors. Lockheed Martin works with more than 100 business partners and employs over 1700 people at 12 sites across the UK.
Posted: 6/3/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Agile Transformation: Learn How to Become a High-Performance Organization Amid Rapid ChangeEvery organization must deal with rapid change, whether it is reacting to new and evolving eGov market demands, shrinking program budgets, highly competitive federal government service environments, internal organizational restructuring, new federal policies and regulations, or a slowing economy. Enterprise business and human capital processes can enable an organization to adapt to change—or better yet, leverage change to its advantage. But how can an organization proactively transform itself to become agile in a rapidly changing environment?Please join Robbins-Gioia for an executive breakfast seminar featuring a panel of transformation leaders focusing on how to transform an agency into an agile organization. We will discuss:-Is agility just another buzzword or does it really matter? -How can business process, human capital, and knowledge management teams go beyond data collection to drive the agility agenda and link it to a high-performance work place? -How do business architects ensure that the goals of the transformation team will be embraced by the organization? About the Speakers:Stephen Hawald,Director, Robbins-Gioia Process Refinement and Optimization PracticeSteve has more than 25 years of experience with the federal government and Fortune 500 industries, including his tenure at the Department of Education in the Senior Executive Service (SES-Level III), managing large, complex programs for business modernization and transformation. In addition, Steve has served as the CIO of the Department of Education’s Federal Student Aid Program and UnitedHealthcare’s Dental Division for all IT business and technical operational support delivery of modernization services. Steve’s background in financial management, program oversight, technology, and assembling high-performance project teams have contributed to the success of his programs.Paula PierceDirector, Robbins-Gioia Human Capital Management PracticePaula’s 17-year career in performance improvement includes key human capital roles in major government and commercial transformation initiatives. She is skilled at improving organizational performance by aligning people practices to deliver on organizational mission and strategic objectives. Her deep experience in human capital strategy, organizational change management, and project management provides a unique ability to translate strategy into action. She has published a number of papers on creating high-performance workplaces, including “Ten Actions Leaders Must Take to Engage Employees and Drive Organizational Performance” and “Get Smart About the Talent Crisis.”Jim TischCorporate Director, Knowledge Management, Robbins-GioiaJim has more than 18 years of leadership and management experience in enterprise technology solutions and best practices. He has a record of building and leading teams in providing productivity solutions in time management, learning management, project management, portfolio management, and knowledge management. Jim has worked with Microsoft© solutions for the enterprise since 1993 and is an authority in supporting, extending, and implementing productivity and knowledge tools such as Microsoft Office SharePoint Server, Microsoft Office Project Server, and Microsoft Windows Mobile devices.Registration:www.robbinsgioia.com/agileDate:Thursday, June 26, 2008Time:7:30 a.m. - 8:00 a.m. – Registration, breakfast and networking8:00 a.m. - 9:30 a.m. – Speaker panel discussionLocation:Marriott at Metro Center775 12th Street NWWashington, DC 20005PDUs: 1
Posted: 6/2/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

Posted: 6/2/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Platform-as-a-Service Enables Rapid Creation of Custom Applications to Extend Sugar CRM Integrations SALT LAKE CITY--Bungee Labs ™ today announced that companies can now use Bungee Connect™ platform-as-a-service (PaaS) to significantly extend and improve the user experience around SugarCRM implementations, as well as integrate with other on-premise and on-demand SaaS applications and CRMs, including those from NetSuite, Oracle and Salesforce. Web applications and user experience enhancements built with Bungee Connect can improve productivity and adoption without the complexity and overhead of traditional software development, licensing and delivery approaches. Bungee Connect sample reference applications and source code for extending SugarCRM, NetSuite, Oracle CRM and Salesforce are available at http://www.bungeeconnect.com/crm. “Productivity is diminished by gaps in functionality, missing interconnectivity and weak user experiences as employees work within existing CRM implementations and between multiple applications,” said Lyle Ball, vice president of marketing, Bungee Labs. “The Bungee Connect platform can be used to spackle these cracks by enabling businesses to create web applications that solve business problems and leverage existing solutions — all without investments in lengthy development projects, software licenses and infrastructure.” Companies use Bungee Connect to build web-based applications with desktop-like user experiences, then instantly deploy them on the Bungee Grid ™ multi-tenant grid infrastructure or on Bungee Application Servers ™ running on self-managed infrastructure. By providing development, testing, deployment and hosting via a unified PaaS, Bungee Connect: enables a new class of interactive rich web applications and user experiences eliminates significant complexity, time and cost across the entire application lifecycle decreases security risks associated with interactive web applications delivers reliability, scalability and quality-of-service (QOS) improves productivity increases application adoption In addition, with Bungee Connect federated hosting, SugarCRM and Oracle CRM customers can comply with infrastructure operating requirements by hosting Bungee-powered applications in the same manner they host SugarCRM or Oracle CRM: on multi-tenant infrastructure, or on self-managed infrastructure Links Related to Bungee Connect PaaS + SugarCRM: Learn the business advantages of the Bungee Connect PaaS and explore Bungee’s reference applications for SugarCRM, and other CRM silos, at http://www.bungeeconnect.com/crm Read Bungee’s blog post titled “Defining Platform-as-a-Service (PaaS),” outlining the features, benefits and criteria that organizations and end-users should demand from a PaaS: http://bungeeconnect.wordpress.com/?p=113 Get a free Bungee Connect developer account at http://www.bungeeconnect.com/getstarted/getstarted.html?bl_sig nup=nr080407 (Due to its length, this URL may need to be copied/pasted into your Internet browser’s address field. Remove the extra space if one exists.) About Bungee Labs Bungee Labs is the creator of the Bungee Connect web application development and hosting platform-as-a-service (PaaS), a single environment for building and delivering a new class of interactive rich web applications and user experiences. Bungee Connect facilitates rapid integration of web services and databases (public and private), eliminates programming for Ajax interactivity, and enables instantaneous application deployment for end-user use. Bungee Connect eliminates significant time and cost across the entire application lifecycle. Bungee-powered apps can be instantly deployed on the Bungee Grid multi-tenant grid infrastructure or on a Bungee Application Server running on self-managed infrastructure. Bungee Connect is the most extensive implementation of a PaaS. A privately held company, Bungee Labs is backed by North Bridge Venture Partners, Venrock Associates and Epic Ventures. Visit www.bungeelabs.com. Bungee Labs, bungeelabs.com, Bungee Connect, bungeeconnect.com, Bungee Grid, WideLens and widelens.com are trademarks of Bungee Labs, Inc. in the United States and other countries. All other names and brands may be claimed by their respective owners.
Posted: 6/2/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Partners can manage SugarCRM for their customers with SaaS infrastructure tools Allows enterprise customers to provision, manage and monitor multiple SugarCRM implementations across business units CUPERTINO, Calif.--SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today introduced Sugar Data Center Edition (DCE) – a new product line for SugarCRM partners and enterprise customers. Sugar Data Center Edition is a complete set of systems management, provisioning and monitoring tools enabling service providers and large organizations to deploy and manage multiple instances – distinct versions of SugarCRM – from a centralized management console. Sugar DCE will be delivered in two versions – one for partners and one for customers. Sugar DCE for Partners allows SugarCRM resellers and hosting providers to deliver SugarCRM in a Software-as-a-Service (SaaS) model to their customer base. Sugar DCE for Enterprises allows large companies to manage multiple versions of SugarCRM within their company from a single location. “Sugar Data Center Edition addresses two major pain points in the enterprise software world. With the growth of software-as-a-service, partners are demanding more control over the management of CRM instances in order to serve their customers. Second, the single view of the customer for large companies is dead. Enterprises need the ability to create and manage multiple CRM instances to serve the differing needs of business units. Sugar DCE addresses these needs,” said John Roberts, CEO of SugarCRM. Built on SugarCRM’s multi-instance on-demand architecture, Sugar DCE includes the following features: Templates – design brand new SugarCRM templates based on vanilla or custom images of the SugarCRM application. Provisioning – create and deploy a brand new SugarCRM instance with the click of a button. Management – clone instances, create sandbox or test instances, manage licenses, audit and archive instances. Reporting – monitor usage across instances, including number of users, system performance and response times. Sugar Data Center Edition for Partners Sugar Data Center Edition for Partners allows SugarCRM resellers, hosting providers and OEM partners to create and administer multiple custom versions of SugarCRM from a single location. These capabilities lower the cost of managing and supporting Sugar On-Demand and allow partners to offer greater customization of SugarCRM based on industry and geographic demands. “With Sugar DCE, Centurio CRM can provide a complete On-Demand service offering to our customers,” said Michael Duffy, CEO of Centurio CRM, a leading reseller of On-Demand CRM solutions in the Nordic region. “Sugar DCE gives us the systems management technology to support more customers in a more cost-effective and scalable manner.” Sugar Data Center Edition for Enterprises For large companies serving multiple business divisions, Sugar Data Center Edition for Enterprises allows IT organizations to create and manage multiple instances of SugarCRM from a single console, allowing companies to implement CRM solutions more quickly and meet the specific feature requirements of individual business units. Sugar Data Center Edition is currently in Beta testing with a select number of partners and enterprise customers. The product will be generally available this summer and can be used to support Sugar Community Edition, Sugar Professional and Sugar Enterprise editions. To learn more about this new functionality, please visit: http://www.sugarcrm.com/crm/products/dce.html. To sign-up for a free trial of Sugar Professional 5.0, please visit: http://www.sugarcrm.com/crm/ondemand_eval.html. About SugarCRM SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers’ security, integration and configuration needs.
Posted: 6/2/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

Join Neil Montgomery, President and CEO of Davis Controls, For a Discussion of the New Rules of Supply Chain Management ANDOVER, Mass.--Exact Software North America LLC, (“Exact Software”), a leading provider of solutions that connect the people, processes, and knowledge essential to an organization, today announced its presentation of The New Rules of Supply Chain Management: Moving Beyond Traditional ERP Boundaries, a free, live webinar featuring Neil Montgomery, President and CEO of Davis Controls, taking place Wednesday, June 4, at 2 p.m. Eastern Time. The webinar will discuss the evolution of Business Process Management (BPM) while providing insight from Davis Controls on how applying BPM as a concept, not a technology, has enabled the company to bring the people and processes that live beyond ERP into its organization. Attendees will have the opportunity to find out how Davis Controls, a distributor, representative, and licensed assembler for international manufacturers of instrumentation and control products, gained immediate access to critical business information and previously disconnected business processes, creating efficiencies for branch office staff and customers. Montgomery will discuss how his company’s isolated corporate databases were straining its value chain. Leveraging the full capabilities of its Exact ERP system, Davis improved the communications throughout the value chain, established stronger customer relationships, supported a 200 percent increase, saved on costs, and more than doubled its overall productivity. Who: Neil Montgomery, President and CEODavis Controls What: “The New Rules of Supply Chain Management: Moving Beyond Traditional ERP Boundaries” When: Wednesday, June 4, 2:00 PM Eastern Time Where: Register at http://www.exactamerica.com/exact/webinars.php “Davis Controls has been able to do great things by extending the value of its ERP implementation, including meeting critical ISO 9000 compliance,” said Gary Chervitz, Senior Product Marketing Manager for Macola at Exact Software Americas. “We were thrilled to be part of that success and look forward to hearing Neil Montgomery discuss the best practices that his organization has taken away from the experience. We are hopeful that attendees will have the opportunity to benefit from the information provided as they work to leverage existing technology investments to improve business processes within their respective organizations.” For more information and to register for the webinar, please visit http://www.exactamerica.com/exact/webinars.php About Exact Software™ Established in 1984, Exact Software is one of the world's leading providers of business software solutions. Its integrated solutions comprise traditional Enterprise Resource Planning (ERP) as well as related software solutions such as Human Resource Management (HRM), Customer Relationship Management (CRM), Project Management, and Electronic Workflow. Exact is headquartered in Delft, the Netherlands and has offices in Europe, the Middle East, North and South America, Asia, Australia, and Africa. With around 2,600 employees, subsidiaries in more than 40 countries, solutions available in 40 languages, Exact currently serves customers in more than 125 countries across five continents. Revenues in 2007 amounted to € 252.1 million. Exact Holding N.V. has been listed on Eurolist by Euronext Amsterdam since June 1999. Exact Software Americas is headquartered in Andover, Massachusetts, and is responsible for the management, development, marketing, sales, and services associated with the Exact Synergy and Exact Globe Enterprise brands in North, South and Central America, as well as the Exact Macola ERP, Exact JobBOSS, Exact MAX, Exact Alliance/MFG, and Exact Business Analytics brands worldwide. For more information, please visit: www.exactamerica.com.
Posted: 6/2/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

RALEIGH, N.C.--SplendidCRM Software, Inc., a pioneering provider of Microsoft-centric Customer Relationship Management (CRM) solutions for open-source use, today announced the launch of Version 2.1 of its flagship platform SplendidCRM. The new Silverlight graphs provide SplendidCRM developers with unprecedented ability to create and customize graphs. Extended AJAX support provides the CRM user with a more natural experience. "Integration of the latest Microsoft technologies into SplendidCRM continue to make it the ideal back-office platform," said Paul Rony, President of SplendidCRM. "Our decision to standardize on the Microsoft Report Definition Language (RDL) allowed us to create an Invoice using Microsoft's Report Designer and import it into SplendidCRM. The end result is the ability to generate PDF invoices at the click of a button." New Features In addition to the technology enhancements, the SplendidCRM query system has been optimized to focus on retrieving active fields. This optimization dramatically increases the performance of SplendidCRM when managing tables with more than 100,000 records. User Interface Enhancements Credit Card management and processing using the popular .netCHARGE component (licensed separately) allows SplendidCRM to become your primary order-management system. PayPal Instant Payment Notification is now supported, thereby ensuring that sales are automatically and instantly tracked by the CRM. Built-in Language Support has been added for 24 languages, including English, French, Italian, German, Spanish, Japanese, Arabic, Bulgarian, Czech, Danish, Greek, Finnish, Hindi, Croatian, Korean, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Swedish, Simplified Chinese and Traditional Chinese. Incorporation of AJAX into sub panels enables the list to be sorted and paginated without the full page refresh. Developer Enhancements SplendidCRM continues to be the ideal platform for .NET back-office applications with the deep penetration of Microsoft technologies. When put together, these technologies help developers achieve Rapid Application Development (RAD). PDF Generation of Invoices, Orders and Quotes is enabled via a combination of Dynamic Buttons, imported RDL reports and the Microsoft Report View. Dynamic Buttons further extend the data-driven foundation of SplendidCRM. By dynamically rendering the buttons, you get to add field data to the buttons. This is important because it allows you to add a Print Invoice button that references a specific report. Silverlight graphs replace the old flash-based graphs and allow you to customize the XAML output in the same way that you customize an ASP.NET page to produce HTML. This approach also allows you to embed more business logic into a graph. Regular Expression Validation of the EditViews give your users immediate feedback when they type an invalid email address or phone number Migration to ASP.NET themes and skins simplifies the code and makes it easier for developers to create their own themes and skins. Administration SplendidCRM introduces new administrative features for tracking usage and problems. Persistent System Log helps you track the overall health of the system. Administrators can view warnings and errors with sufficient information to help developers pinpoint the problem. User Login tracking helps administrators track the usage of the system. In-place migration of a SugarCRM MS SQL database dramatically reduces the effort to migrate to SplendidCRM. To see this new functionality, please visit http://demo.splendidcrm.com. To sign-up for a free trail of SplendidCRM 2.1, please visit http://eval.splendidcrm.com. About SplendidCRM Software, Inc. Founded in 2005, SplendidCRM Software provides a Microsoft-centric open-source Customer Relationship Management (CRM) application that, unlike most open-source solutions built for a Linux environment, enables users to leverage their existing Microsoft infrastructure. The company is located in the Research Triangle of Raleigh, North Carolina, and is privately held. To learn more about SplendidCRM, email sales@splendidcrm.com or visit www.splendidcrm.com.
Posted: 6/2/2008 - 0 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]

NextPoint Community Members to Receive Uninterrupted Support and Flexible, Customized Infrastructure Solutions from VoIP Logic International Telecoms WeekWASHINGTON--VoIP Logic, a leading VoIP Managed Services and software provider, today announced that it has finalized a new agreement with NextPoint to become a strategic Business Partner. Under the agreement, VoIP Logic will provide direct support to NextPoint customers assigned to the company. VoIP Logic will also sell the NextPoint product platform directly to new Communication Service Providers (CSPs) throughout the United States, the Caribbean and Latin America, and Western Europe to grow the NextPoint Community, which includes more than 550 service providers worldwide. Since its founding in 2003, VoIP Logic has worked to enable CSPs to realize the benefits of implementing VoIP-based services and network technologies with a view toward integration, speed to market and seamless interconnectivity. Under its new agreement with NextPoint, VoIP Logic will further its mission to facilitate VoIP network architectures by assuming support and implementation responsibility for designated NextPoint customers – including trouble resolution, network element configuration and implementation support. As NextPoint’s Business Partner, VoIP Logic will also sell the NextPoint platform directly to create the potential for more IP interconnect points globally. “We believe strongly in the great revenue opportunities that VoIP presents service providers who are willing to invest in next generation networks,” said Micah Singer, VoIP Logic’s CEO and Founder. “We originally partnered with NextPoint in late 2003 because they were, and remain, committed to VoIP and to helping service providers around the world follow through on their telecoms business plans. We are honored that NextPoint has selected us as a strategic Business Partner. I believe that VoIP Logic through its Cortex© middleware will allow more rapid delivery of compelling applications that enhance core NextPoint access and interconnect technology.” “Early in our relationship with VoIP Logic, we understood that they shared our vision for how session border, routing, and management capabilities could re-architect networks to make them ‘VoIP-ready’,” said Patrick Joggerst, Senior Vice President, Global Sales and Customer Support, NextPoint. “We selected VoIP Logic as a strategic Business Partner because we know that our customers will benefit from VoIP Logic’s technical excellence. We also know that through their aggressive efforts, the NextPoint platform will be placed across more networks, more quickly to the benefit of the larger community.” VoIP Logic supports a global clientele through disbursed engineering expertise and a 24-by-7 network operations center. The company’s experience in providing integration, engineering support, and management of complex multisystem network element deployments will be applied in support of existing and new NextPoint platform customers. About VoIP Logic VoIP Logic is a leading global provider of VoIP managed services and solutions. The company enables telecommunications service providers worldwide to build and manage customized, flexible and scalable IP telephony rollouts. With the addition of its award winning Cortex® middleware system, VoIP Logic provides a comprehensive, and fully neutral, set of on-demand solutions for service providers looking to use VoIP technology. Founded in 2003, the company is headquartered in Williamstown, MA, with hosting hubs in North America, Europe and Asia-Pacific. Visit: www.voiplogic.com.